IT Director I - Technology Delivery

Job Title:

Location:

What you'll do:

• Define and implement the technology delivery strategy in alignment with organizational goals, ensuring that projects meet business objectives, timelines and budgets.
• Oversee the end-to-end execution of multiple IT projects, ensuring proper resource allocation, risk management, and quality assurance. Provide guidance to project managers and delivery teams.
• Provide insight and guidance, and resolve escalated issues throughout the application development, implementation, and support lifecycle.
• Ability to lead, motivate and get the very best out of a team. Drive Employee development, retention, resource planning, talent management, performance management, and achieve a diverse and engaged workforce.
• Build and maintain partnerships to ensure technology team members understand business needs, functional specifications, and delivery solutions that align with business objectives and IT standards.
• Develop solutions across multiple IT capability domains (APIs and/or web services, Portals, Web /Mobile solutions, Azure services, BI).
• Provide rapid response and restoration of production faults (including problem resolution and Correction of Error) in partnership with the Application Support team.
• Manage robust, reliable, secure and scalable systems on premise or in the cloud.
• Encourage a continuous improvement culture to improve the efficiency, scalability, stability, and security of applications.
• Acts as a senior point of escalation to troubleshoot, report, and resolve technology operational issues.
• Provides oversight, problem-solving and participation in complex infrastructure implementations, system upgrades, and architectural troubleshooting.
• Implements risk management processes to proactively identify and mitigate technology security threats and establish operational controls that contain risk within the overall risk tolerance of the bank.
• Collaborate with external vendors and partners to ensure effective service delivery, negotiate contracts, and ensure the third-party solutions meet the company's quality standards and timelines.

What you'll need:

• 10+ years as a senior technology leader with broad knowledge across a diversity of business and technology functions.

• 10+ years' experience in a role overseeing technology delivery, software development in an agile environment, project management, project financial budgets, IT consulting, or related field.

• Bachelor's degree in related field required.

• Previous leadership experience required.

• Experience in financial services lending and cards industry with proven regulatory and compliance discipline.

• Hands on experience managing complex hybrid cloud technology solutions (Azure, AWS) with 24/7 high-availability multi-site operating environment, application hosting, security and information protection, and disaster recovery architectures.

• Excellent verbal and written communication skills with the ability to communicate complex issues to technical and non-technical audiences and senior business management.

• Proven ability to build strong partnerships with business, operations, technology leadership, 3rd party providers and ability to work effectively in a matrix organization.

• Strong knowledge and experience working on project(s) involving the implementation of solutions applying software development life cycle (SDLC).

• Experience with Core Banking platforms and providers, mobile and digital platforms, lending and payment systems.

  Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Expert speaking and writing communication skills.
• May require up to 25% travel.

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation