IT Infrastructure Administrator

Regal Rexnord is seeking a highly skilled and professional IT Infrastructure Administrator to deliver exceptional, onsite white-glove IT support to C-level executives, senior leadership, and end users as needed. This role requires a proactive, discreet, and customer-focused individual who can troubleshoot and resolve technical issues quickly and efficiently in a high-pressure environment. Under the general direction of the Client Services IT Director, this position will provide onsite and remote technical executive support for C-Suite executives and end users in all assigned software applications, support processes, maintenance of desktop/laptops, phones, basic network connectivity, user account management and permissions, audio/video, projectors, room and desktop video conferencing, IT devices and software, and assisting on-site senior leadership team as necessary.

Major Responsibilities:

• Provide onsite, personalized IT support to executives and VIP users, ensuring minimal disruption to their work.
• Troubleshoot and resolve hardware, software, mobile device, and connectivity issues across Windows, macOS, iOS, and Android platforms.
• Set up and proactively maintain executive workstations, conference room technology, and home office equipment.
• Support video conferencing tools (e.g., Zoom, Microsoft Teams, WebEx) and ensure seamless meeting experiences.
• Coordinate with other IT teams (networking, security, infrastructure) to resolve complex issues.
• Maintain confidentiality and professionalism when handling sensitive information.
• Document support activities and maintain accurate records of incidents and resolutions.
• Provide after-hours or on-call support as needed for critical issues or executive travel.

• Collaboration Support - Educate and advocate use of collaboration environments (O365, Outlook, Teams, SharePoint, OneDrive). Demonstrate the efficiency and effectiveness of collaboration within the organization, across organizations, and with customers.
• Security: Understand and assist with the tools and process required to identify, test, deploy and support security patching.
• Performs related duties and fulfills responsibilities as required.
• Follows company standards and procedures.

Required Education / Experience / Skills:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5+ years of experience in IT support, with at least 1 year supporting executive-level users.
• Experience supporting a hybrid remote work-from-home and in office workforce within a large corporate domain environment.
• Proven experience in supporting client-side solutions using Microsoft technologies in a global enterprise environment.
• Experience supporting Office 365 and identity management components.
• Strong ability to quickly learn new information system technology.
• Strong organization and multi-tasking skills.
• Strong analytical skills; ability to think big and scale quickly.
• Strong knowledge of Windows and macOS operating systems, Microsoft 365, and mobile device management.
• Excellent interpersonal and communication skills, with a customer-first mindset.
• Ability to work independently, prioritize tasks, and manage time effectively.
• Experience with AV systems, remote access tools, and ITSM platforms (e.g., ServiceNow) is a plus.
• Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or ITIL are desirable.

Candidates must be eligible to work in the United States without requiring company sponsorship to obtain or keep U.S. work authorization.

• Medical, Dental, Vision and Prescription Drug Coverage
• Spending accounts (HSA, Health Care FSA and Dependent Care FSA)
• Paid Time Off and Holidays
• 401k Retirement Plan with Matching Employer Contributions
• Life and Accidental Death & Dismemberment (AD&D) Insurance
• Paid Leaves
• Tuition Assistance

Regal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company's electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company's automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.

The Company's end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.

Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.

Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, pregnancy, age, ancestry, national origin, genetic information, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills. If you'd like to view a copy of the company's affirmative action plan for protected veterans/individuals with disabilities or policy statement, please email Recruiting@RegalRexnord.com.If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail Recruiting@RegalRexnord.com.

Equal Employment Opportunity Posters

Notification to Agencies: Please note that Regal Rexnord Corporation and its affiliates and subsidiaries ("Regal Rexnord") do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, Regal Rexnord will not consider or approve payment to any third-parties for hires made.