New 
Client Services Coordinator (Seattle, WA) (#3965)
 Dorsey & Whitney LLP | |
medical insurance, dental insurance, life insurance, vision insurance, parental leave, paid time off, paid holidays, 401(k)
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 United States, Washington, Seattle | |
 Jun 18, 2025 | |
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We are seeking a
Client Services Coordinator in our Seattle office. In this role, you will be a first point of contact for many of our clients and visitors as you welcome them in our main reception/client services area. In addition to serving at the reception desk, you will direct callers and inquiries to the appropriate department or individual at the Firm. Do you excel at providing excellent customer service? Do you enjoy working in a dynamic, fast-paced professional environment? If so, we would appreciate hearing from you. This position will be on-site and work hours are 8:30 a.m. - 5:00 p.m. Monday through Friday.
In this role, you will: - Answer phones and direct incoming callers, greet clients and visitors, and provide concierge services to clients and Firm members. - Promote and maintain the good will and reputation of the Firm by maintaining the highest level of professional conduct and confidentiality. - Maintain a clean and uncluttered work area, ensuring that sensitive materials and valuable items are secure. - Coordinate and reserve conference rooms, calendar accordingly. - Maintain updated Wi-Fi passwords and post information in all conference rooms and visiting attorney offices. - Keep supervisor informed of activities and of any significant issues. - Prepare conference room for meetings, arrange lunches and greet clients; clean-up after events and meetings in a timely manner. - Schedule visiting attorney offices, conference rooms, and provide administrative services and resources to visiting attorneys (equipment, catering, etc.) - Manage parking validations for clients and visitors. - Reconcile department credit card statement. - Process payment requests for food orders. - Inventory and order kitchen supplies from vendor. - Assist with large mailings, prepare outgoing mail; prepare FedEx labels. - Coordinate file retrievals and deliveries including the delivery of retrieval requests. - May perform other duties not listed above. What we're looking for: - High School diploma or G.E.D. equivalent. - At least 1 year of administrative or related experience. - Ability to communicate effectively, both oral and written, with all levels of personnel both external and internal. - Ability to work independently and in a team environment; be proactive, take appropriate initiative, and adhere to deadlines and priorities. - Demonstrated ability to focus on priorities and successfully perform job duties under stressful circumstances, including maintaining a calm demeanor. - Understanding of the firm's business and services being provided. - Strong attention to detail and organizational skills. - Working knowledge of MS Office suite. Preferred: - Previous related experience in a law firm or professional services organization. About Dorsey: Dorsey & Whitney is an international law firm with more than 575 lawyers in 21 offices throughout the United States, Canada, Europe and Asia. We are a premier legal counselor to companies worldwide in a wide range of industries, including banking & financial institutions; development & infrastructure; energy & natural resources; food, beverage & agribusiness; healthcare & life sciences; and technology. Dorsey offers opportunities for advancement within a collaborative and dynamic environment, with competitive pay and excellent benefits. Our benefits are available to business professionals working 17+ hours/week along with their dependents, including spouses and domestic partners regardless of gender. Dorsey's benefit package includes: comprehensive medical insurance with coverage for infertility, gender-affirming care, behavioral health, and access to virtual providers; dental insurance; vision insurance; 401(k) retirement savings plan with Firm contribution; basic and optional life insurance; short and long-term disability; paid time off; up to 8 weeks of paid parental leave with up to an additional 6-8 weeks of paid short-term disability for business professionals who give birth; paid holidays; paid volunteer day; discretionary bonuses (if bonus eligible); adoption assistance; healthcare, dependent care, and transportation pre-tax reimbursement accounts; back-up child and elder care program; education and college advising program; virtual tutoring; wellbeing programs and activities; mass transit program (certain offices); travel assistance program; 24/7 employee assistance program with access to five confidential visits with a licensed counselor at no cost. (Some benefits are subject to eligibility criteria.) One of our greatest strengths is a friendly, cooperative culture that values and appreciates each individual. Dorsey has received external recognition for our welcoming workplace, including: - Mansfield Certification Plus (Diversity Lab) - Best Law Firms for Women (National Association of Female Executives and Flex-Time Lawyers) - 100% rating on the Corporate Equality Index (Human Rights Campaign) - Gold Standard Certification (Women in Law Empowerment Forum) - Top 100 Adoption-Friendly Workplace (Dave Thomas Foundation for Adoption) Reasonable Accommodations: Dorsey is committed to providing disability and religious-based reasonable accommodations, as well as menopause, pregnancy or lactation-related reasonable accommodations. If you require a reasonable accommodation during the application and hiring process, or if you have questions about a workplace reasonable accommodation, please contact us at 612-492-5178. How to Apply: Dorsey & Whitney LLP accepts online applications. Please go to the "Careers" section of the Dorsey website at www.dorsey.com/staffjobs and complete Dorsey's online application form. We are unable to accept application materials by mail or email. Dorsey & Whitney LLP is an EEO/AAP/Disabled Vets Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, ancestry, sex, national origin, sexual orientation, gender identity, affectional preference, disability, age, marital status, familial status, status with regard to public assistance, military or veteran status, or any other legally-protected status. Dorsey & Whitney LLP participates in E-Verify. The pay range for this position in Seattle only is $24.11 to $31.19 per hour. This range represents Dorsey's good faith estimate of likely compensation at the time of posting. Actual pay will be dependent upon a number of factors, including the candidate's experience, qualifications, skills and location and may fall outside of the range indicated. Please note that Dorsey is not currently accepting search firm submissions in connection with this opening. #LI-TC1 #LI-Onsite Office Location: Seattle, WA | |