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Customer Requirements Manager

HX5, LLC
life insurance, vision insurance, parental leave, paid time off, paid holidays, tuition reimbursement, 401(k)
United States, Colorado, Colorado Springs
Jun 19, 2025

Customer Requirements Manager
Schriever AFB
Colorado Springs, Colorado

HX5 is an award-winning provider of engineering, research and development, and technical services to clients such as NASA and the Department of Defense. Founded in 2004, HX5 is a fast-growing veteran- and woman-owned company with locations nationwide.

HX5 is currently seeking a Customer Requirements Manager to support the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract at Schriever Air Force Base in Colorado

Essential Duties and Responsibilities:

  • Manage, monitor, control, and provide oversight and reporting of customer requirements life cycle, existing and
    future Requests for Service (RFS') and the supporting workflow tool; recommend and implement efficiencies and
    improvements to the process and tool
  • Develop a solid understanding of organizational task order scope, stakeholders, to directly support task order execution
  • Support modifications to task order scope and operations
  • Build and maintain collaborative relationships with all business entities to drive organizational success; build, develop and
    grow any additional business relationship vital to the success of the organization and the program.
  • Develop and deliver progress reports, proposals, and other presentations and brief stakeholders up to senior leaders
  • Be prepared to take on non-traditional roles within the organization with the goal of being able to represent multiple
    disciplines as the need arises.

Salary: This position is expected to pay $140,000 - $150,000 annually; depending on experience, education, and any certificationsthat are directly related to the position.

Education and Experience:

  • Must have at least 6 years of directly related experience in Project Management to include: Earned Value Management,
    control account management, and proposal development.
  • Must have at least three (3) years of experience in a management or leadership role

Desired Requirements:

  • Experience with missile defense operations and interconnectivity; theater, midcourse, and terminal missile defense
  • Familiarity with systems integration, systems and network administration, DoD communications systems and networks/
    protocols.
  • Strong systems engineering knowledge with specific emphasis on requirements development and validation.
  • Demonstrated experience with waterfall, agile, and hybrid project methodologies
  • Demonstrated leadership experience in a high-paced operational environment
  • Proven ability to conduct problem analysis to determine root cause to implement positive solutions that truly solve issues
  • Demonstrated competence at applying critical thinking to both challenges and opportunities to improve
  • Demonstrated ability to operate independently and with minimal supervision

Position Type/Expected Hours of Work:

This is a full-time position requiring 40 hours per week and offers a flexible work schedule Monday through Friday during core business hours.

Other Position Requirements:

  • Proof of U.S. Citizenship or US Permanent Residency is a requirement for this position.
  • Must be able to complete a U.S. government background investigation.
  • Must be able to obtain a Secret clearance by date of hire.
  • Must be able to travel, including air travel.
  • Must have a valid Drivers License.

HX5 offers a competitive salary and benefits package to include:

  • Medical/Dental/Vision Insurance
  • 401(k) plan with Company Match
  • Paid Holidays
  • Paid Time Off
  • Parental Leave
  • Life Insurance
  • Tuition Reimbursement
  • Identity Protection
  • Medical and Dependent Care Flexible Spending Accounts
  • Commuter/Transit Spending Accounts
  • Group Legal Coverage Options
  • Pet Insurance

HX5, LLC is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, age, national origin, ancestry, citizenship, disability, or veteran status.

HX5, LLC is a Drug Free Workplace Employer.

ACCESSIBILITY NOTICE:
If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, pleasecall (850) 362-6551.

CJ

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