Purpose
The purpose of this role is to actively seek new work and maintain and nurture existing customer relations to increase business for the Company. Specifically, this role assists in managing and developing new and existing customer relationships to maintain the business, acts as a liaison for internal and external customers to provide a channel of communication, and provides market and forecast information to the business unit and company for planning purposes.
Focus & Scope
Essential duties and responsibilities, i.e. those which are basic, necessary, and an integral part of the job, are indicated below:
Company / Entity
- Actively supports the achievement of business unit goals and objectives by staying abreast of and evaluating trends in the industry. Also supports the business unit's activities to remain focused on short and long range goals, customer feedback, and continuously strives to improve day-to-day processes and practices.
- Establishes, promotes, and protects Teichert's values including diversity, teamwork, fair work environment, and respect of others in order to maintain a "team" spirit within the business unit. Works and cooperates with other disciplines across company lines.
- Collaborates across business units and strives to build consistent business development practices and procedures, and customer service expectations. Ensures policies, procedures, and standards are adhered to as well as protect the company's interests.
- Promotes and protects the community perception of Teichert.
Technical / Specialty Area
- Identifies and develops potential lines of business and new customer prospects to assist with creating new business opportunities.
- Focuses, builds and maintains positive working relationships with external clients, A/E representatives, and contractors. Relationships result in increased business, repeat customers, and industry referrals. Communicates company policies, procedures, and standards.
- Gathers and provides market research, customer data, and feedback for the business units and uses information to make improvements to day-to-day processes and procedures. Assists management on mark up strategies for jobs.
- Tracks competitors in the market to identify their work capacity to develop and maintain competitors' profiles.
- Plans and/or hosts social events to assist in maintaining and developing customer relationships.
- Acts as a liaison between internal staff and external customers by attending meetings, providing a conduit of information, understanding mechanics of the jobs, working through possible challenges or pitfalls, and may assist in negotiating work. Continuously tracks and updates the customer database to provide vital information for the Company.
- Provides timely and accurate post job information to determine customers' current and future needs, job satisfaction, and other critical data for the business units to utilize as a performance measure.
- Timely submittal of data for the annual survey that assists in forecasting future business opportunities.
- Actively pursues and participates in industry related associations and trade groups as a marketing tool and networking for Teichert.
- Assists in achieving a zero injury culture through supporting safety programs and actively participating in appropriate safety meetings and training sessions to maintain a safe, healthy work environment and meet corporate safety standards.
- Completes internal administrative organization and documentation, including project logs, files, records and reports pertaining to Business Development function. May include post job surveys, contributes to written and up-to-date estimating guidelines, manuals, and policies and procedures.
Relationships, Qualifications and Requirements, & Competencies
Key Relationships
Reports to:
Direct reports:
External clients:
- Developers, Builders, General Contractors, Agencies, Owners, Engineers, Architects, Industry and Trade Associations, and outside vendors
Internal clients:
- Estimating Manager, Project Managers, Superintendents, Estimators, Business Development Manager , other Business Development Representatives
Role Qualifications & Requirements
Education:
- Bachelor's degree in Construction Management, Civil Engineering, Business Administration, or equivalent combination of technical training and related experience
Experience & Industry Expertise:
- 5-10 years' experience in business development, construction, or equivalent combination of technical training and related experience
Specific Job Requirements:
- Successful completion of pre-employment drug, alcohol, and background investigation
- Valid Driver's License
- Current on all company required safety training
- Ability to preserve confidential and proprietary information and successfully avoid conflicts-of-interest
- Ability to learn Teichert's processes and procedures of business aspects and customer relations within one to two years of employment
- Ability to gather and analyze data and other variables for proposing action plans and forecasting future business
- Possesses a strong working knowledge of computers including Microsoft Office with emphasis on spreadsheet applications
- Knowledge of company's Standard Operating Policies and Procedures
- Occasional overnight travel
Competencies
- Relationship Management
- Business Acumen
- Communications
- Organization and Management
- People Development
- Technology: Microsoft Office
- Technical competence in construction
Equipment Used, Physical Demands, and Work Environment
Equipment Used:
- Personal computer, telephone, pagers
Physical Demands & Work Environment: The physical demands and work environment characteristics are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical: Sitting for long periods of time while at a computer, on the telephone, or driving to job sites. Job site visits require walking on uneven ground, climbing, bending, stooping, crawling in confined or enclosed spaces. Some lifting of materials and equipment up to 50 lbs. Close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. May work long hours during peak seasons.
- Work Environment: Typical office environment with adequate temperatures and lighting, low levels of noise. Exposed to the conditions of job sites which can include loud noise, dust, fumes, and extreme weather conditions prevalent at the time. May work various shifts or hours, including early mornings, dusk or evenings. The employee also attends many social events and or sporting activities with customers.
BASE SALARY RANGE:
$140,000.00 - $200,000.00
The range displayed reflects the range the company reasonable expects to pay for the position. The actual base salary is subject to variation due to the role, level, geographic location, relevant education, training, or experience, among other factors.
Employer Disclosure Statement
The above statements and job description is intended to describe the nature and level of work being performed within this job. They are not intended to be an exhaustive list of all responsibilities, duties, and tasks. Other similar or additional duties are performed as assigned.
Equal Opportunity Employer
Teichert and its subsidiaries are proud to be an equal opportunity workplace. Individuals seeking employment at our company are considered without regards to age, ancestry, color, race, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, sexual orientation, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, religion, military or veteran status, or any other characteristic protected by federal, state, or local laws.
Notice to Staffing Agencies
Teichert, Inc. and its subsidiaries ("Teichert") will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Teichert, including unsolicited resumes sent to a Teichert mailing address, fax machine or email address, directly to Teichert employees, or to Teichert's resume database will be considered Teichert property. Teichert will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Teichert will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. Agencies must obtain advance written approval from Teichert's recruiting function to submit resumes, and then only in conjunction with a valid fully-executed contract for service and in response to a specific job opening. Teichert will not pay a fee to any Agency that does not have such agreement in place. Agency agreements will only be valid if in writing and signed by Teichert's Human Resources Representative or his/ her designee. No other Teichert employee is authorized to bind Teichert to any agreement regarding the placement of candidates by Agencies.
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Teichert, Inc.
Jun 28, 2025