Sr Manager, People Services (PSM)

Posting Date

GENERAL PURPOSE OF THE JOB

The Senior People Services Manager (PSM) is an integral member of the People Services leadership team for assigned segments of the business, acting as the trusted advisor on strategic human resources (HR) and other matters which impact business results. It is accountable for delivering extensive HR capabilities to both frontline teammates and leadership across all locations. This position is responsible for identifying organizational, cultural and people initiatives that are aligned with strategic priorities, ensuring compliance, and driving business success. The role entails knowledge and capability in the areas of talent management, leadership development, organizational design, internal consulting, training, teammate development, compensation and talent management. The Senior PSM strategically partners with various corporate centers of excellence to drive positive outcomes for the business and is vital in implementing corporate initiatives.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Participate in and/or lead a variety of projects including, but not limited to, Engagement Survey, Village Award, Open Enrollment, Talent Review and Focal Compensation planning.
• Leverage data and analytics to help drive key people and organizational decisions, opportunities and actions. Complete organization diagnosis/assessment to understand various lane and departmental challenges; develop action plans for assigned group(s) to drive people services solutions for the business.
• Partners with leadership at all levels and serves as a coach to VP and above leaders within the village Leverages knowledge of the various lines of business, job functions, and overall strategic direction to recommend strategic PS programs, initiatives and processes. Utilizes data/analytics to identify emerging PS issues and trends affecting the business at both an enterprise and team level, creating and implementing solutions to meet those needs.
• Implement talent development activities (e.g., workforce planning, road mapping competencies, performance management process, succession planning, and leadership development), while utilizing best practices and tools from the corporate talent management team.
• Leads other People Services Managers and partners with Directors to ensure appropriate balance and impacts companywide initiatives
• Implement programs that foster communication and create favorable work environments at all levels of assigned areas. Develop and track measurements to support expected outcomes.
• Design, develop and deliver best-in- class People Practices through training, education and facilitation, partnering with internal teams to meet local business requirements. Act as an expert in organization design to assist with structural changes, and facilitate and act as a change management champion for this and other changes. Demonstrated experience presenting to executives within the organization
• Demonstrated ability to work well with cross-functional groups to deliver people service strategies
• Comfortable working with imperfect/ambiguous information to shape a people service strategy
• Partner with Teammate Relations and DaVita's Justice League on employment issues including but not limited to at-risk terminations, subpoenas, investigations and lawsuits as necessary. Know, understand, implement, follow, communicate, and ensure compliance with all DaVita employment policies and procedures.
• Ability to coach, mentor, and lead People Services Managers and Generalist sProven ability to develop and mentor People Services teammates
• Determine and execute local implementation plans to assist in rollout of corporate People Services programs and initiatives.
• Other duties as assigned.

SPECIALIZED EXPERIENCE, EDUCATION, TRAINING, OR QUALIFICATIONS

• Minimum of 5 years of HR Business Partner/ HR Generalist with broad exposure at enterprise level.
• Minimum of 5-10 years previous experience in strategic enterprise level HR management roles for that includes such responsibilities in organizations with 1500+ teammates
• Demonstrated ability to develop effective relationships at all levels of the organization and to influence outcomes positively
• Experience in OD and Change Management
• Proven experience in Talent Management processes (workforce planning, performance management processes, succession planning, creating competencies for a large variety of roles across the enterprise and leadership development and professional development)
• Demonstrated ability to develop and build effective relationships at all levels of the organization and to influence outcomes positively
• Proven experience and excellence in communications and in creating and presenting programs and information to very large audiences and small executive teams
• Prior experience supporting multiple locations in a fast paced environment, experience in fast growth startups is a plus
• People Service Manager experience for 2-4 years within DaVita
• Certified Professional (PHR) or Senior Professional (SPHR) in Human Resources
• Master's Degree in business, human resources, or related discipline
• Bachelor's Degree in business, human resources or related discipline

TRAVEL AND TIME REQUIREMENTS

Travel: 20% averaging 1 night per week out of state

Nights/Weekends: n/a

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace , backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.