Director of Contracts & Quality Control

Georgetown University
life insurance, tuition assistance
United States, D.C., Washington
Jul 02, 2025
Director of Contracts & Quality Control Georgetown University comprises two unique campuses in the nation's capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world. Requirements Job Overview The Director of Contracts & Quality Control, Planning and Facilities Management - Georgetown University, leads the oversight and performance management of key Facilities contracts, including pest control, elevator services, and the Work Management Center. This role ensures all service providers meet operational, quality, and customer service expectations through strategic contract management and continuous quality assurance. Duties include but are not limited to: Manage and monitor contractor performance and service quality. Oversee daily operations of the Work Management Center. Serve as liaison with vendors to coordinate services and address performance concerns. Manage internal reporting and CMMS (Computerized Maintenance Management System) data for facilities-related service calls and performance metrics. Lead and supervise staff, including performance evaluations and development planning. Coordinate after-hours and emergency response service continuity. Work Interactions This position reports directly to the Assistant Vice President of Facilities and Residential Services. The Director works closely with other senior Facilities leadership, including Directors of Maintenance, Custodial & Grounds, Facilities Services, and Transportation. The role supervises four direct reports including a Maintenance Coordinator, Deferred Maintenance Coordinator, and a Project Manager for the Calcagnini Contemplative Center. The Director serves as the primary point of contact for external contractors and vendors, ensuring alignment between Facilities services and Georgetown University's mission and operational standards. Requirements and Qualifications Bachelor's degree in Facilities, Engineering, or a related field (or equivalent years of experience and education) Practical Experience: Minimum of seven (7) years of experience in facilities operations, with at least four (4) years in a supervisory role. Technical Skills: Proficiency with Microsoft Office Suite; knowledge of Computer Maintenance Management Systems (CMMS) preferred. Additional Skills: Strong customer service orientation, written and verbal communication skills, and ability to operate in a fast-paced, emergency response environment. Must possess a valid driver's license or be willing to obtain one. Preferred Qualifications: Experience managing elevator and pest control contracts and associated compliance and inspection programs. Familiarity with asset condition audits and property management reporting. Work Mode Designation This position has been designated as On-Campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation. . Pay Range: The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is: $80,429.00 - $157,238.93 Compensation is determined by a number of factors including, but not limited to, the candidate's individual qualifications, experience, education, skills, and certifications, as well as the University's business needs and external factors. Current Georgetown Employees: If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown. Submission Guidelines: Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions. Need Assistance: If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu. Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website. EEO Statement: GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law. Benefits: Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website. To apply, visit https://georgetown.wd1.myworkdayjobs.com/en-US/Georgetown_Admin_Careers/job/Main-Campus/Director-of-Contracts---Quality-Control_JR22517 jeid-bfef0b345dbf074c93fb7ccac34a21d1