Service Manager

Eastern Lift Truck Co., Inc
life insurance, paid holidays, sick time, 401(k), company vehicle
United States, New Jersey, East Brunswick
Jul 02, 2025
Eastern Lift Truck Co. Service Manager Currently, we are seeking a Service Manager to support our Piscataway, NJ location. We offer tremendous opportunity for growth, competitive compensation and benefits for individuals who want a career with a great company that maintains a family feel! Main Duties: Manages the daily work of Field Service Managers and Field Service Technicians Help to answer phones, help customers with technical questions Schedule and assist Field Service Technicians daily Assists Field Service Technicians on difficult jobs and when they need additional help Communicates effectively to customers on repair work as needed Works with other managers, sales representative and other staff to establish labor costs Assists, coaches, mentors, supports other service members and staff as needed Performs other related duties as required Hires, trains, oversees, Field Service Managers and Technicians Guides, advises and mentors Field Service Managers and Technicians Conducts performance evaluations that are both timely and constructive Handles discipline and termination of employees as needed in accordance with company policy Requirements: Thorough understanding of industry services, customers, procedures, and policies Material handling industry experience required Ability to motivate, mentor and coach service staff and managers Thorough knowledge of all technical aspects of forklifts, heavy equipment and other related material handling equipment Strong organizational skills Excellent verbal and written communication skills Technical and diagnostic skills required Read and understand schematics Hydraulic, engine, electrical troubleshooting and repair Benefits: Company vehicle with fuel card, company cell phone; medical, dental, vision, and prescription plan. 401k with partial company match, paid vacation and sick days, paid holidays, short- & long-term disability, and basic/supplemental life insurance policies. Compensation: This position is a salary position with a pay range of $90,000 - $120,000 annually. Compensation is based on experience. Who is Eastern Lift Truck Co.? Eastern Lift Truck Co., is a family-owned company, celebrating over 50 years strong. We provide sales, parts, rentals and service in all areas of the Lift Truck, Material Handling and Allied product business. At Eastern Lift Truck Co. we know that the employees are the 'heart and soul' of the company. Find out more at: www.easternlifttruck.com "Eastern Lift Truck Co. is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets"