Sr. Digital Integrations Product Manager

SRS Distribution, a wholly owned subsidiary of The Home Depot, currently operates under a family of distinct local brands encompassing more than 760 locations across 47 states. For more information, visit www.srsdistribution.com.

Where you'll work:

This is a hybrid position/on-site position. Our corporate office is located at 7440 S. Hwy 121 McKinney, TX 75070

What you'll Do:

We are seeking a motivated and experienced Senior Digital Integrations Product Manager to drive the vision and execution of our Integrations Partnerships product, playing a critical role in enabling seamless interoperability between our B2B eCommerce platform, ERP and external business software partners' systems. This role is deeply technical and requires strategic thinking, strong collaboration skills, and experience delivering scalable integration solutions that support both internal stakeholders and external partners.

Your data-informed approach, customer-centric focus, ability to collaborate across disciplines, and navigate a fast-paced environment will be key to your success in this role. This is an excellent opportunity to make a meaningful impact within a maturing digital product team.

Roadmap and Strategy:

• Collaborate with the business stakeholders, integration partners and subject matter experts (SMEs) to define and maintain an outcome-driven product roadmap.

• Define and prioritize a roadmap of integration capabilities that align with Heritage customer needs and strategic business goals.

• Stay informed about industry trends, partner and customer feedback, and competitive offerings to continuously improve products.

Stakeholder Collaboration:

• Lead with empathy, fostering alignment, influencing without authority, and balancing competing stakeholder needs with transparency and care.

• Act as the primary liaison between stakeholders, SMEs, and development teams to gather and refine requirements.

• Collaborate cross-functionally with Engineering, Architecture, UX Design, Customer Success, Sales, and Partners to ensure robust, secure, and scalable API and integration solutions.

• Facilitate communication across departments, ensuring clarity and consensus on product goals and deliverables.

• Present product updates, roadmap plans, and key metrics to leadership and stakeholders.

Product Development:

• Ensure seamless interoperability of backend APIs with internal systems (ERP, PIM, Order Management) and third-party applications.

• Collaborate with business stakeholders, Engineering, and UX Design to identify a solution that is viable, feasible, and desirable.

• Break down high-level product requirements into detailed user stories with clear acceptance criteria.

• Coordinate sprint planning, refinement, and participate in retrospectives, demos, and user acceptance testing to ensure continuous delivery of incremental value.

• Identify and mitigate risks related to technical dependencies and platform scalability.

• Work with customer support, sales, and marketing teams to ensure product adoption and satisfaction.

Data-Driven Approach:

• Define KPIs and track the success of each integration initiative, feeding insights into continuous improvement loops.

• Establish and champion collection of partner and customer data, usage and behavior to mine insights for current and future product opportunities and improvements.

• Rigorously prioritize ideas, features, and improvements utilizing Product Management frameworks (RICE, WSJF, Value/Effort) to ensure we're delivering value to our business and customers.

What we look for:

• 5-7+ years of experience in digital product integration management preferably in B2B. Strong understanding of software development processes and agile methodologies.

• Deep experience working with CRM platforms and SaaS ecosystems, including understanding of data models, APIs, and workflows.

• Data-informed approach with experience in analyzing user behavior data in tools such as Google Analytics, Pendo, Power BI, Mixpanel, etc.

• Experienced with product development software (Jira, Confluence)

• Strong technical acumen. Able to communicate fluently with engineers and make data- and architecture-informed product decisions.

• Hands-on experience with RESTful APIs, webhooks, authentication protocols (OAuth2), and system integrations.

• Demonstrated EQ in managing stakeholder relationships and driving cross-functional initiatives across complex organizations.

• Strong verbal and written communication skills. Able to foster a culture of transparency and psychological safety.

Qualities that Stir our Souls (and make you stand out):

• Background in B2B eCommerce, Wholesale Distribution, or Order Management Systems.

• Experience working with ERP systems (e.g., SAP, Agility, Oracle, NetSuite, or Microsoft Dynamics).

• Project Management, Scrum Master, or similar experience would be ideal in this role

SRS Perks & Benefits:

• Weekly Pay

• Day One 401(k) Plan participation with Generous Company Match

• Generous Paid Time Off, Holidays, Your Birthday, and Floating Holidays.... and more

• Paid Parental Leave

• Medical, Dental and Vision Benefits

• Employee Referral Bonus Program

Our Culture that Inspires You to Click and 'Apply': SRS Culture

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Equal Opportunity Employer.

Veteran Friendly Employer. SRS Distribution believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.