Training & Development Manager - Lab

• Support the professional learning & development of trainers to include facilitation, instructional design, development, delivery, and project management skills.
• Provide on-site business unit support throughout process changes.
• Advise departmental and site leadership on opportunities for replicating best practices where gaps are observed.
• Partner with QMS, Managers and Supervisors to proactively identify scenarios impacting quality and address through learning and development solutions
• Provide guidance to managers, supervisors and employees on development plans, including access to resources to support development
• Develop contemporary learning channels for virtual, just in time, and knowledge management systems
• Develop and follow comprehensive project plans
• Establish goals, accountabilities, action steps, milestones and timelines for Learning & Development Projects
• Manage multiple projects and priorities from start-to-finish to achieve project goals, and
• Prepare and submit project updates and, as needed, recovery plans.
• Develop and implement Specimen Management Learning & Development Roadmaps
• Partner with internal/external communities of practice to identify opportunities to leverage existing/emerging technologies at low to no-cost
• Conduct on-going research into best practices in Learning/Training technologies and identify opportunities to increase utilization of training
• Research best-practices in learning/training to recommend/implement efficiencies, including on-going development and up-skilling of Training team.
• Build and maintain Learning Dashboard and Metrics
• Dashboard to provide visibility to upcoming changes/training and provide on-going communication to Managers, Supervisors.
• Metrics to drive utilization and improvements.

Required Work Experience:

• 8-10 years leading and developing adult learner training
• 5+ years in a health care environment
• Experience driving technology solutions to increase efficiency and reduce cycle times/time to productivity

Preferred Work Experience:

N/A

Physical and Mental Requirements:

N/A

Knowledge:

N/A

Skills:

• Demonstrated strong customer service orientation and interpersonal communication skills.
• Customer Focus
• Business Acumen
• Collaboration
• Learning Agility
• Drive for Results
• Problem Solving
• Interpersonal Savvy
• Process Management
• Lean/Continuous Improvement
• High level proficiency in Microsoft Office products

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.