Senior Technical Program Manager

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About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Technical Program Managers (TPMs) play a pivotal role at Salesforce, leading large-scale, cross-functional initiatives within our Technology & Products organizations. TPMs are instrumental in overseeing programs from inception to completion, ensuring streamlined workflows and effective communication. They collaborate closely with executives and key stakeholders to drive critical programs and activities across the company.

About You

• Thrive in wearing multiple hats.

• Lead teams through challenges with ease.

• Expert in understanding people, culture, and industry trends; builds strong relationships to drive results.

• Highly adaptable in dynamic and energizing environments.

• Proficient in navigating between tactical and strategic initiatives.

• Possess exceptional executive presence and communication skills.

Top Reasons to Join Our Team

• Thrive in a culture of ownership, delivery, and innovation.

• Drive end-to-end delivery of cutting-edge technology solutions.

• Be a catalyst for change in the realm of world-class Technology and Products.

• Experience hyper-transparent flow of information, conversation, and ideas.

• Innovate and shape the future of Agile and Social program management.

Your Impact

• Lead programs by aligning on scope, release planning, and vision with one or more teams, ensuring business goals are met.

• Drive teams through the software engineering experience using Agile methodologies and demonstrate strong analytical skills.

• Facilitate Steering Committee meetings to make key decisions and resolve critical program issues, ensuring strategic alignment.

• Cultivate strong partnerships with key stakeholders to drive focus on business objectives and ensure program success.

• Collaborate with cross-functional teams to address tactical issues, dependencies, and milestones.

• Provide regular program updates and status reports to stakeholders.

• Manage dependencies across teams, functions, and stakeholders.

• Proactively identify and address obstacles that hinder project progress.

• Conduct monthly program reviews and updates, presenting project goals, risks, and escalations.

• Foster a collaborative environment that promotes creativity, innovation, and continuous learning.

• Act as a catalyst within the organization to advance Product & Technology strategy globally.

Minimum Requirements

• 6-10 years of enterprise software/technical program or engineering management experience at an enterprise technology company.

• 6+ years of solution management experience for infrastructure, software, data services, or SaaS.

• 3+ years of successfully implementing and managing SaaS product development programs.

• Strong analytical and problem-solving skills with attention to detail.

• Deep understanding of the software development lifecycle and agile methodologies.

• Ability to build credibility with senior executives and cross-functional teams.

• Exceptional organizational, communication, and relationship-building skills.

• Experience with Portfolio Management.

• Bachelor's degree or equivalent work experience.

Preferred Requirements

• Comfortable navigating between tactical and strategic initiatives.

• Ability to manage multiple priorities efficiently.

• Customer-oriented mindset.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.