Operations Coordinator, Home Hospital

Under the direction of the Business Operations Manager , the Operations Coordinator is an integral member of our multi-disciplinary team. Not only do they work in close collaboration with the nurses, providers, and managers, but they also serve as the liaison between various internal groups/departments/external resources and work directly with patients and families to coordinate screening, consent, and enrollment into the Home Hospital Service. Operation support responsibilities include tracking referrals, admissions, document management, communicating all aspects of the workflow status, promoting an ongoing culture of collaboration and efficiency throughout the patient intake process, scheduling, collection of patient supplies and equipment, and other tasks/projects as assigned.

This is a unique opportunity to work autonomously supporting the MGB Home Hospital Service at BWH, while also functioning as part of the newer, larger Mass General Brigham Home Hospital team supporting entities across our system. As foundational hires, our Operations Coordinators will be helping us build this function out and define what this model will look like future-state!

Are you ready to join our team and help us advance home health?

Whether you are seeking to gain more experience in the healthcare industry or a proven healthcare professional seeking a new challenge, the Administrative Coordinator role is the opportunity for you. The ideal candidate profile is an organized self-starter who is comfortable with change and multitasking. When hiring, we look for candidates who not only possess relevant skills, but also positive attitudes and genuine passion for the work.