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Director, Quality Assurance - IT - Morristown, NJ

Valley National Bank
$110,600.00 - $195,700.00 / yr
paid time off
United States, New Jersey, Morristown
Jul 28, 2025
Back Director, Quality Assurance - IT #25-750 Morristown, New Jersey, United States Apply Apply for this job now! Apply Job Overview At Valley Bank, we believe in people's growth potential. We invest in it. We protect it. We focus it. For nearly 100 years, we've been the Bank that clients from every industry turn to for our expertise, strategies, and advice--building the kind of trust that can fuel every goal. We are the leading relationship bank built for growth--with over $60 billion in assets, 3,800 experts, and more than 200 consumer branches and commercial banking offices in communities across the US. At Valley, we're all driven by an ambition that goes deeper than just having a job. That's why when you work for us, we make it our goal to help you focus on what drives you--working to turn your passions and strengths into assets you can use to propel your ambitions and build the professional legacy you want. Because when we say we're a relationship bank built for growth, that's not just reserved for our clients--that includes all our associates as well. The mission of the Dir, Quality Assurance-IT is to lead our quality assurance strategy, ensuring that our software deliveries align with the organization's objectives to achieve high standards of quality and performance. In this role, you will develop and enforce QA processes, standards, methodologies & tooling as well as define KPIs and measure performance/adherence. You will lead and mentor a team of QA personnel comprised of internal employees, while also managing flexible capacity via outsourced consultants. Expected Work Hours 40 Job Description Responsibilities include but are not limited to: Strategic Planning: Develop and execute a comprehensive QA strategy that encompasses manual and automated testing across all product lines (deposits, lending, fraud & risk management, etc.), channel types (web, mobile, API, batch data feeds, AI & models, etc.), and customer segments (consumer, commercial, SMB, etc.). Leadership and Team Management: Lead, mentor, and grow a high-performing team of QA analysts, fostering a culture of quality and continuous improvement. Conduct performance evaluations and provide feedback. Test Execution: Implement and maintain automated testing frameworks and tooling to enhance test coverage and reduce time-to-release. Process Improvement: Establish and refine QA processes, including test planning, execution, and reporting, to optimize efficiency and effectiveness. Quality Metrics and Reporting: Define KPIs and analyze quality metrics to drive data-driven decisions and improve delivery quality. Innovation and Tooling: Stay current with industry trends and emerging technologies to continuously enhance the QA processes and tools. Collaboration and Communication: Collaborate with business owners and engineering to define quality goals and ensure alignment with business objectives. Requirements Required Skills: Strong understanding of banking operations, products, and services. Proven extensive experience working in both iterative and traditional project/product development methodologies. Proficiency in functional and non-functional testing of web and mobile applications. Knowledge of other testing types (g., performance, security, API, AI & Model evaluation, etc.) is preferred. Expertise in test management tools such as Azure DevOps (ADO), JIRA, TestRail, or equivalent. Proficient in automation tools such as Selenium, Appium, Qyrus, or equivalent. Solid understanding of programming languages such as Java, Python, or JavaScript to facilitate test automation. Experience with cloud-based testing environments and continuous integration platforms. Knowledge of AI tools within the QA realm is helpful (g., test case generation, test case execution, test data mock, etc.) Ability to handle multiple assignments simultaneously. Ability to work independently and with others. Extremely organized with strong time-management skills. Strong writing, mentoring, negotiation, communication, presentation, and meeting facilitation skills; ability to utilize a combination of formal/informal authority and persuasion skill sets. Required Experience: High School diploma or GED. Minimum of 10 years Quality Assurance experience, with at least 3 years in a leadership role. Demonstrated experience working within cross-functional teams within a formalized methodology. Demonstrated experience leading QA teams, performing typical managerial duties for direct reports. Demonstrated experience managing offshore contingent resources & capabilities, for short or long term engagements. Preferred Experience: Bachelor's degree Exhibited breadth in banking and depth in at least one relevant banking realm (g., core banking, lending, treasury services, wealth management, digital banking, etc.). Full-time/Part-time Full-time FLSA Exempt Location(s). 70 Speedwell Ave, Morristown , New Jersey 07960 , United States Total Rewards Summary We provide a comprehensive and competitive total rewards package including base salary determined by factors such as the role, relevant experience, skill set, and geographical location. Eligible positions may also be eligible to receive commission-based compensation and/or discretionary incentive compensation, which may be awarded as cash or forfeitable equity, recognizing individual performance and contributions. In addition to financial compensation, we offer a robust suite of benefits tailored to meet diverse employee needs based on eligibility criteria. These include comprehensive health care and insurance plans, retirement savings options, tuition and adoption reimbursement programs, paid time off, mental health support, and other valuable benefits programs. Further details regarding total compensation and benefits will be shared during the hiring process. Job Details Pay Range Pay Range The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay. The actual pay rate will depend on the person's qualifications and experience. $110,600.00 - $195,700.00 / year Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.