New 
Principal Content PM Manager
 Microsoft | |
 United States, Texas, Irving | |
| 7000 State Highway 161 (Show on map) | |
 Jul 30, 2025 | |
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OverviewWe are a team of product designers, UX researchers, technical writers and content designers. Together with our PM and Engineering partners, we design product experiences that are trusted, human-centered, and easy to use, enabling our users to manage, protect and secure their digital environments with peace of mind. Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft's mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers' heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. We are seeking a highly experienced and visionary Principal Content PM Manager to join our Security Content Organization. This role is ideal for an experienced people manager who is an innovative self-starter with a background in cyber security technology and deep AI expertise. Someone who has a passion for technical content and creating world-class guidance for customers. As a Principal Content PM Manager, you will manage a team of PMs and writers who operate at the intersection of strategy, innovation and execution - driving a variety of initiatives that span multiple teams and organizations and delivering substantial impact across Microsoft's content ecosystem and security business. You will have a range of PM responsibilities, starting with critical work focused on leading and guiding the Microsoft Security technical documentation organization through AI transformation, end-to-end security scenario documentation creation, and then extending to other core PM responsibilities spanning tools, infrastructure, cross-team processes, content metrics mapped across the customer journey lifecycle. With this, the ideal candidate is someone who is highly versatile, adaptable, willing to experiment, and with a growth mindset amidst an ever-changing business landscape.
ResponsibilitiesCross-Org Leadership: Manage our PM team to drive alignment across engineering, design, content, and product teams. Broker complex challenges across organizations and teams to deliver unified, scalable solutions. End-to-End Security Story: Design and craft the Microsoft Security story across services, creating a clear journey for our customers. AI Strategy & Execution: Lead the design and implementation of AI-driven content workflows, tools, and experiences. Champion the responsible use of AI to enhance authoring, publishing, and content quality. Knowledge of Microsoft Azure AI and other major cloud AI platforms, including tools like GitHub Copilot, Copilot Studio, and ChatGPT. AI Readiness: Drive the strategic upskilling and role transformation of teams, preparing them to thrive with AI's evolving impact. Data literacy and the ability to analyze content performance and demonstrated ability to align content with business goals and customer needs, especially in complex or cross-cutting technical scenarios. Program Management Excellence: Own the roadmap for strategic content initiatives. Manage competing priorities, resolve ambiguity, and deliver high-impact outcomes on multi-year timelines. Content Innovation: Apply deep knowledge of technical documentation to evolve our content models, metadata strategies, and customer engagement approaches. Customer-Centric Thinking: Use data and customer signals to inform decisions. Drive improvements in content discoverability, usability, and satisfaction. Culture & Influence: Create clarity, generate energy, and foster an inclusive environment. Mentor others and model Microsoft's leadership principles. | |