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Revenue Cycle Medical Billing - Appeal Financial Follow-up Specialist

Global Medical Response
United States, Missouri, West Plains
1800 Air Medical Drive (Show on map)
Jul 30, 2025

Revenue Cycle Medical Billing - Medicaid Appeal Follow-Up Specialist

Location: Remote or On-Site

Hourly Pay: $18

This position is bonus eligible

Full-Time 40 hrs/wk

Work Schedule: Training Mo-Fr, 8am-5pm Central, Post Training Flex Mo-Fr 7am-7pm Central

JOB SUMMARY

The Revenue Cycle Medical Billing Medicaid Appeal Follow Up Specialist will follow-up on appeal status with payors in a timely manner to achieve maximum reimbursement on zero and underpaid claims.

ESSENTIAL FUNCTIONS/DUTIES

  • Conduct online and phone follow-up on pending appeal responses.
  • Process all payor responses received from submitted appeals.
  • Handle inbound/outbound call center calls for payors and patients/guarantors.
  • Meet daily and monthly departmental production goals set.
  • Identify, document, and communicate trends in recurring denials.
  • Recommend process improvements or system edits to eliminate future denials or delays in reimbursement.
  • Document all account, accurately and timely, for all touches made on any patient account.

QUALIFICATIONS

Required Experience:

  • Must be fluent in English
  • Minimum three (3) years' experience in medical billing and healthcare revenue cycle environment
  • Above average knowledge of various Medicaid payor billing guidelines
  • Ability to interpret remittance advices/explanation of benefits
  • Minimum of one (1) year in a call center environment
  • Knowledge and experience of computers and related technology, at an intermediate level

Preferred Experience:

  • Appeal writer experience
  • Proficient in Word, Excel, Office 365

Preferred Education:

  • High school diploma
  • GED
  • Or significant, relevant work experience

Why Choose Air Evac Lifeteam? As a leader in helicopter air ambulance services, Air Evac Lifeteam is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com. Learn how our values are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at www.GlobalMedicalResponse.com/Careers.


EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our benefit options.

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