Engineering Manager II, Omni

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

The Omni team is pioneering a planet-scale data platform that will transform how information flows through our ecosystem. We're not just building infrastructure-we're creating the foundation that will power Box's next generation of innovations. Our ambitious platform seamlessly handles both object and graph data with a flexible schema overlay, designed to scale to truly impressive dimensions: trillions of nodes interconnected by hundreds of billions of relationships. As this vast data universe expands exponentially year after year, we thrive on the cutting-edge challenges that demand our creativity and technical excellence.

We are looking for an Engineering Manager II to lead and mentor a group of talented engineers responsible for developing and maintaining the Omni platform's capabilities. Your leadership will ensure the Box platform capabilities are delivered securely and compliantly worldwide, while fostering a culture of high ownership, collaboration, and innovation. This is your opportunity to solve fascinating problems at the intersection of massive scale, performance, and innovation, that have a direct and massive impact on how millions of people work with their most important content.

WHAT YOU'LL DO

• Partner with product management and technical leadership to define platform vision and roadmaps.
• Lead, coach, and develop a team of engineers focused on building scalable distributed systems, enabling them to do their best work.
• Lead design and implementation efforts for new services and components of our platform, from the ground up.
• Drive design and implementation of scalable services with a focus on reliability, observability, operability and efficiency.
• Work with cutting-edge technologies like Kubernetes, Docker, BigTable, Elasticsearch, Spark, Istio, etc.
• Strengthen engineering processes, principles, and culture within the team and across Box, by championing a culture of learning, continuous improvement, and blameless retrospection.
• Manage and coordinate the team's on-call rotation to ensure timely and effective incident response, actively participate in escalated on-call incidents to provide leadership and support, and drive improvements by addressing recurring issues to minimize disruptions.

WHO YOU ARE

• You have 6+ years of experience in software engineering with 2 or more of those years in a management role
• You have proven experience managing and scaling high-performing engineering teams in complex, large-scale production environments
• You are an excellent communicator, able to clearly articulate technical vision and foster alignment across diverse stakeholders.
• You are a collaborative leader who empowers engineers, promotes ownership, and drives accountability
• You have experience owning and operating highly available business critical systems.
• You have a Bachelors degree or higher in Computer Engineering, or a related field.
• Based in or willing to work from our Redwood City office at least 3 days per week
• We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

Nice to Haves

• Familiarity with Elasticsearch/Solr/Lucene or other information retrieval systems.
• Familiarity with the RAG pattern and vector/semantic search systems.
• Experience with public clouds like Google Cloud Platform, Amazon Web Services or Azure.
• Experience deploying and operating high volume and velocity microservices on Kubernetes.

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week, with a focus on Tuesdays, Wednesdays, and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.