New

Technical Instructor - Quality Control

Southwest Airlines
401(k)
United States, Texas, Dallas
Jul 30, 2025
Department: Technical Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: Pay & Benefits: Pay of $60.37 per hour, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums. Benefits you'll love: Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) * Southwest will help fund your Retirement Savings Plan, which includes a dollar -for-dollar 401(k) Company match contribution up to 9.3% of your eligible earnings** * Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit*** * Competitive health insurance for you and your eligible dependents * Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment. * Explore more benefits you'll love: https://careers.southwestair.com/benefits As a Technical Instructor for Southwest Airlines' Technical Operations (Tech Ops) Training Team, you'll be responsible for designing, developing, and delivering high-impact Quality Control training programs that support our internal Tech Ops Employees, On-Call Maintenance Providers, and Airframe Substantial Maintenance Providers/Designees. You'll create and revise curriculum focused on system operation, troubleshooting procedures, and specialized measurement tooling, which are all aimed at reducing non-confirmed component failures and enhancing operational reliability. This role also involves developing computer-based training courseware and instructing on all Quality Control-related subjects. As part of the team that powers all Tech Ops training across the organization, you'll play a key role in equipping our maintenance professionals with the knowledge and tools they need to keep our aircraft safe, our operations efficient, and our Customers flying with confidence. Additional details The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities Provide training to SWA Employees, On-Call Maintenance Providers and Airframe Substantial Maintenance Providers/Designees in accordance with the Maintenance Procedures Manual (MPM) Design,develop, implement and revise training curriculums emphasizing system operation and troubleshooting procedures to reduce non confirmed component failures Design, develop, and implement special training curriculums to provide authorization of AMTs for critical aircraft maintenance functions Develop and operate computer based training courseware Provide training required by governmental regulations (i.e. FAA, OSHA, & EPA) Provide assistance with aircraft troubleshooting/act as a technical liaison to internal departments or Governmental agencies Provides needs assessment and analysis to provide training solutions to operational problems Must be able to meet any physical ability requirements listed on this description May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities Must be able to instruct on all aircraft systems and aircraft maintenance related subjects Must possess excellent analytical and organizational skills Must be able to read and interpret complex technical manuals, logic diagrams, and schematics Must have strong written and verbal skills and ability to speak in a classroom situation Must be able to operate visual aids such as audio/video equipment and training simulators Knowledge of Windows based PC software, required Knowledge of CBT courseware design software, preferred Knowledge of Wizard or MaxiMerlin mainframe computer system, preferred Education Required: High School Diploma or GED Preferred: Bachelor's Degree Experience Required: 8 years of commercial aviation industry experience Required: 5 years of hands-on commercial aircraft maintenance or 5 years Boeing 737 instructional design/courseware development and technical instruction experience Licensing/Certification FAA Airframe & Powerplant Mechanic Certificate, required Physical Abilities Must be able to stand and publicly speak up to 6 hours per day Must be able to lift and move items up to 50 pounds on a regular basis Must be able to access all sections of the aircraft via stands and ladders Other Qualifications Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to comply with Company attendance standards as described in established guidelines Must be willing to travel extensively for long periods of time, frequently Must be willing to work variable days/shifts, frequently The pay amount doesn't guarantee employment for any particular period. 401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position. Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Pay Rate: $60.37 Southwest Airlines is an Equal Opportunity Employer.** Please print/save this job description because it won't be available after you apply.