Lead Golf Attendant

City of Allen
$14.01 - $20.32 Hourly
medical insurance, dental insurance, vision insurance, vacation time, paid holidays, sick time, retirement plan
United States, Texas, Plano
7201 Chase Oaks Blvd (Show on map)
Jul 30, 2025
Description The City: With over 100,000 residents, the City of Allen is a dynamic and welcoming community. The City of Allen's strong economy, diverse population, great educational institutions and quality of life makes it the ideal place to work, live, and play. The City of Allen has something to offer for everyone. The City's Mission, is "To achieve excellence in managing development of the community and in providing city services so that conditions of living and public confidence are continually enhanced". Our employees serve the citizens of Allen with the PRIDE values. We do "Work that MATTERS!" People First -Giving priority to others Respect -Treating others with courtesy and dignity Integrity -Serving with honesty, trust and hard work Deliver - Following through on commitments while exceeding expectations Excel - Creating an innovative and improving work environment The purpose of this position is to facilitate the provision of golf services to the citizens of Allen and the golfing community. This is accomplished by providing numerous forms of customer service at the golf course such as gathering practice balls and stocking ball machine. Other duties may include the cleaning and preparation of golf carts, tournament assistance, golf bag assistance, various ground maintenance tasks and interfacing with other City employees and citizens. This position does serve as a lead to other employees. Essential Functions The following duties ARE NOTintended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Serves as lead to Golf Attendants by overseeing outside service operations, ensuring proper procedures are followed, organizing cart storage area, providing training to golf attendants and maintaining schedules. Provides customer service by greeting golf course patrons, provides facility information as needed, distributes golf carts as directed, handles golf bags for patrons and by answering patrons' questions and concerns. Washes, waxes and stages golf carts, and ensures cart batteries are fully charged. Provides service to range facility in maintaining the driving range by gathering practice balls, returning them to the range attendant office or golf shop and stocking ball machine; opening and closing the cart barn, addressing customer concerns when applicable. Maintains the cart preparation facility by reporting problems to the appropriate staff for repair, ordering parts, and basic golf cart and range equipment repair. Job Requirements Education & Experience Work requires broad knowledge in a general professional or technical field. A typical way to obtain the required qualifications would be: High School diploma or equivalent with no prior relevant work experience. Other combinations of education and experience may be considered. Certification and Other Requirements Must be at least eighteen (18) years of age. Valid Class C Driver's License. Overall Physical Strength Demands Medium: Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly. Supplemental Information Knowledge of: Golf course operations, services, and customer service standards Safe operation and maintenance of golf carts and related equipment Driving range procedures and golf ball collection techniques Basic principles of employee training and leadership City of Allen policies, PRIDE values, and departmental procedures Occupational safety practices relevant to grounds maintenance and equipment use Skilled in: Providing courteous and professional service to golf patrons Leading and training part-time or seasonal golf attendants Operating, cleaning, and maintaining golf carts and range equipment Effectively organizing and maintaining cart storage and preparation areas Communicating clearly with patrons, staff, and supervisors Resolving patron concerns in a prompt and respectful manner Multitasking and adapting in a fast-paced outdoor environment The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as needed.