Shipping Lead

We're Watts. Together, we're reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do:

For 150 years, Watts has built best-in-class products that are trusted bycustomers in residential and commercial settings across the world.We areat theforefront of innovation, working with cutting-edge technology to provide smart andconnected, sustainable water solutions for the future. Watts is a leading brand with aquality reputation - and we have a dynamic future ahead.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

• Monitor and maintain a clean, organized, and safe work environment.
• Lead and coordinate daily shipping activities to meet production and delivery schedules.
• Operate forklifts and other material handling equipment safely and efficiently.
• Perform accurate inventory, invoicing, and other shipping transactions and reports in the ERP system.
• Conduct and lead daily Gemba walks and meetings to promote continuous improvement and team engagement.
• Ensure all shipping documentation is completed accurately and in a timely manner.
• Train and mentor shipping team members on procedures, safety, and best practices.
• Communicate effectively with internal departments and external carriers.
• Address and resolve shipping errors (e.g., missing items, incorrect addresses).
• Communicate with customer service or sales team as needed.
• Schedule pickup and delivery with carriers (FedEx, UPS, etc.).
• Review and prioritize shipping orders to improve on-time delivery (OTIF).
• Track daily shipments and resolve delays or issues to meet daily goals.
• Fill in for the Shipping Supervisor as needed, including decision-making and team oversight.
• Perform other duties as assigned.

EDUCATION:

High school diploma or equivalent; additional logistics or supervisory training is a plus.

EXPERIENCE:

Minimum 2 years of experience in shipping/receiving or warehouse operations.

MINIMUM REQUIRED SKILLS:

• Proven ability to operate forklifts and other material handling equipment (valid certification preferred).
• Proficiency in ERP systems (e.g., QAD, SAP, Oracle, etc.) for inventory and shipping transactions.
• Strong leadership, communication, and organizational skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge of safety regulations and procedures in a warehouse setting.
• Safety-First Thinking - Maintain a safe work environment and culture for all associates, following all safety rules and regulations, and escalating all safety concerns immediately.
• Leadership- Team Leads must motivate their team(s) and show support and guidance when necessary, displaying strong leadership skills.
• Teamwork- Working well as part of the team is critical to a Team Leads success, as they oversee their colleagues and manage their own schedule. Assisting others and offering guidance and training is also an important trait in this position.
• Communication- Team Leads will find themselves the "middleperson" between management and their colleagues it is imperative to be able to clearly relay instructions and procedures so that all tasks are completed accurately and on time.
• Time management- Production lines run on strict schedules; Team Leads must manage their own time as well as the time of those around them. The ability to address issues before they happen is key to keeping production running smoothly.
• Problem-solving skills- when issues with production arise, Team Leads must think quickly and proactively to resolve them as soon as possible. Troubleshooting with quick resolve.
• Computer skills - Leads are expected to complete paperwork and data entry tasks which may require the use of a computer.
• Demonstrate accountability and follow-through.

PHYSICAL REQUIREMENTS:

Ability to lift up to 25 lbs. regularly; 50 lbs. occasionally.

*WORK ENVIRONMENT:

• Work in a manufacturing environment
• May occasionally be required to perform job duties outside of the typical setting.

*As required by the Americans Disabilities Act (ADA)

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.

Watts in it for you:

Please note that the following benefits apply only to permanent roles and do not apply to internship roles.

• Competitive compensation based on your skills, qualifications and experience
• Comprehensive medical and dental coverage, retirement benefits
• Family building benefits, including paid maternity/paternity leave
• 10 paid holidays and Paid Time Off
• Continued professional development opportunities and educational reimbursement
• Additional perks such as fitness reimbursements and employee discount programs
• Learn more about our benefit offerings here: https://tapintowattsbenefits.com/

How we work:

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.