Tavern Manager

Where Conviviality is at work.

North American Distillers (NADL) is where we manufacture our award-winning American Whiskeys such as Jefferson's, Rabbit Hole, TX Whiskey, Skrewball, and Smooth Ambler. NADL is part of Pernod Ricard, a global premium spirits and wine company. We're the team behind leading brands such as ABSOLUT Vodka, Jameson Irish Whiskey, Malibu, Kahlua Liqueur, and The Glenlivet Scotch whiskey, as well as many more superior wines and exquisite champagnes!

Working at NADL is all about igniting conviviality in all that we do. Derived from the French word, convivialite...it means human connection, authenticity, friendly, and jovial. Conviviality is energy and spirit with a splash of je ne sais quoi and is a core philosophy around how we live and work at Pernod Ricard.

Guided by our 4 core values: (1) grounded in the real; (2) fiercely authentic; (3) passion for challenge; and (4) connected beyond borders; we are team players, dream makers, trailblazers, movers and (cocktail) shakers. We have a passion for living life to the fullest, making new friends every day, and realizing our potential as people and as a business!

The salary range for this role, based in Texas, is $61,440.00 to $76,800.00. The range will vary if outside of this location. Base salaries are determined during our interview process, by assessing a candidate'sexperience, skills against internal peers and against the scope and responsibilities of the position.

TX Whiskey Ranch & Pernod Ricard are seeking qualified candidates for the position of Tavern Manager. This person will report directly to the company's Brand Home Director and will play a key role in the company by offering the highest level of customer care, experiences & innovative cocktails to all our guests, clients & internal teams.

Job Responsibilities

• Manage the day-to-day operations of the TX Tavern.
• Oversee mixology, cocktail innovation & batching of all cocktails for both internal and external events.
• Manage bar team including hiring, training, payroll & scheduling of all part-time bartenders.
• Utilize the point-of-sale system and bar management platforms to ensure a high level of service and smooth employee usage.
• Assist in the care of TX VIP members by offering top notch service and cocktail menus.
• Manage inventory, ordering supplies & cost management of cocktails and ingredients needed.
• Track all customer behavior and sales to work with both Accounting & Brand Home Director on long range planning, budget formation, cost analysis, and trends.
• Daily, Monthly & Annual budget, sales & cash reconciliation.
• Assist in tour tastings, tour script formation & train internal employees on offerings and tasting notes.
• Lead external facing cocktail classes, tasting tables & TX experience offerings.
• Ensure consistent high levels of customer satisfaction through customer care, product & company knowledge.
• Give detailed full distillery tours to all guests & clients where needed.
• Ensure that all health code permits are up to date, that employees are all TABC certified, and that the Tavern maintains a high level of clean, safe & responsible service.
• Work all TX branded experiences as 'Manager on Duty' as needed including help with guest check-in, tour check-in, retail sales & client relations.
• Collaborate with the team on the formation of a new VIP Membership program, reserved seating, and golf activations to elevate our experience offerings.

Qualifications:

• Bachelor's degree is strongly preferred.
• 5+ years of Hospitality experience or Bar management required.
• 3+ years of Craft Cocktail experience in a high-volume setting.
• High level of customer service experience.
• Effective in problem solving.
• Excellent verbal and written communication.
• Advanced computer & MS Office Suite skills.
• Ability to work nights, weekends and holidays as needed.

Personal Attributes:

• High degree of integrity, accuracy, attention to detail, reliability, and commitment to consistently meeting deadlines.
• Excitement for working in a fast paced, entrepreneurial environment with high level of ambiguity and change.
• Self-starter, team-player and relationship-builder.

When you join North American Distillers, you are part of the Pernod Ricard family. You'll experience a workplace that is rich in heritage, driven by our iconic brands and a long-standing commitment to sustainability, safety, and giving back to the people and communities where we work. We know that happiness at work starts with that feeling of belonging you get from an inclusive culture where being uniquely you is celebrated. Our values are lived, they drive our behaviors, and it's what brings our culture to life.

Our work philosophy celebrates the magic of human connection with the flexibility needed to provide one's most meaningful contribution. We offer employees great benefits and perks to toast to a life filled with support. Check out PRUSABenefits.com for details.

NADL is an Equal Opportunity Employer. It employs qualified individuals based solely on ability, training, and experience, and does not and will not, discriminate for or against any employee or applicant for employment or promotion based upon actual or perceived race, color, religion, sex, age, disability, national origin, citizenship, marital status, sexual orientation, gender identity, genetic information, military service or any other classification protected by law. Offers will be subject to United States local terms.

NADL is committed to the full inclusion of all qualified individuals. As part of this commitment, Pernod Ricard USA will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. To request reasonable accommodation during the application process, contact us at PR_NA_TalentAcquisition@pernod-ricard.com.

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