Schedule Specialist

LHC Group
United States, Tennessee, Nashville
Aug 05, 2025
Summary The Home and Community-Based Services Case Coordinator is responsible for overseeing the services provided to a caseload of clients on a daily basis. This responsibility includes interfacing with clients/families/employees to ensure quality service delivery. The Case Coordinator is responsible for day-to-day staffing of cases, problem solving, assisting in the hiring process, providing orientation to new caregivers, payroll/billing, and ensuring customer satisfaction. Responsibilities Coordinates the delivery of care and services to agency clients including responding to inquiry calls from clients, families, physicians, referral sources, and care managers, assigning and scheduling appropriate caregivers, and providing in-home visits as needed. Participates in the orientation of agency staff and caregivers. Assists with the management of the electronic visit verification process. Processes the payroll and billing of client services weekly. Assists in the maintenance of client and employee records including data entry as assigned. Participates in the organization's performance improvement and compliance programs. Participates in the after hours on call rotation as assigned. All other duties assigned. Education and Experience High school education or equivalent required. Skill Requirements: Scheduling and data entry experience preferred. Ability to coordinate many activities at one time. Strong customer service skills. Company Overview LHC Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. At LHC Group we are proud to offer benefits that support your physical and emotional wellbeing. Review LHC Group's comprehensive benefits and perks: https://bit.ly/LHCGBenefits *Elk Valley Health Services* a part of LHC Group family of providers - the preferred post-acute care partner for hospitals, physicians, and families nationwide. We deliver high-quality, cost-effective care that supports our patients when and where they need it. From our home health, hospice, and community-based services to inpatient care at our clinics and hospitals, our mission is to reach more patients and families with effective and efficient healthcare. More hospitals, physicians, and families choose LHC Group because we are united by a single shared purpose: *It's all about helping people.*