REVENUE CYCLE COORD SELF PAY

Johns Hopkins Medicine
remote work
United States, Maryland, Baltimore
Aug 15, 2025
Apply Refer a Friend Back Remote Work from Home Share This Page Share on Facebook Share on Twitter Share on LinkedIn Share via Email Job Details Requisition #: 656502 Location: Johns Hopkins Health System, Baltimore, MD 21201 Category: Non-Clinical Professional Schedule: Day Shift Employment Type: Full Time Position Summary Reporting to the Revenue Cycle Manager and/or Supervisor; the Revenue Cycle Coordinator will be responsible for the billing and collection of self-pay accounts receivables, including uninsured and balances after insurance payments, as well as supporting management in the overall execution of Revenue Cycle collection duties. Critical to this position is evaluating and securing financial resources for patients to maximize reimbursement to the Health System. The Revenue Cycle Coordinator must demonstrate proficiency in the procurement of resources, with some knowledge of the billing and collections process/practices of other third-party payers and collection practices and must demonstrates proficiency in resolving customer service issues. Also, this position must be familiar with each institution's computer environment and payer contracts as needed in order to resolve patient balances. The Revenue Cycle Coordinator works as team member and positively accepts change throughout the Health System while establishing relationships at all facilities. The incumbent must maintain a professional, courteous, and cooperative demeanor in all communications and interactions with all individuals and organizations with whom they come into contact while acting in the capacity of a Health System employee. LOCATION: REMOTE HOURS: Days/ 40 hours REQUIREMENTS: EDUCAITON: High Scool Diploma or equivalent WORK EXPERIENCE: 1-2 years' experience in hospital accounts receivable. Knowledge: Knowledge of accounting, healthcare, and general office procedures Working knowledge of at least one specific payer's application, billing, and/or collection processes and/or multiple payer's insurance verification and pre-certification processes. Requires ability to understand, interpret, evaluate, and resolve basic customer service issues. Intermediate knowledge of accounting principles which directly impacts the accounts receivable that may include debit and credit transactions; charge transfers; contractual allowances and adjustments and financial class changes. Knowledge of the Maryland Reimbursement and regulatory environment so as to ensure compliance with State regulations regarding patient and insurance billing issues, preferred. Knowledge of medical terminology, preferred. Knowledge of the Johns Hopkins Health System or other Healthcare related policies and procedures, preferred. Moderate understanding knowledge of the Revenue Cycle specific to JHM. Basic knowledge of JHHS credit and collections policies and procedures and understands other available financial resources for patients. Ability to understand, interpret, evaluate, and resolve complex issues. Requires moderate knowledge of billing, collections, and telecommunication software. Skills: Intermediate in Microsoft Office Requires intermediate organizational skills to complete financial applications, insurance verification, billing, and collection processes within acceptable time frames. Requires communication skills to clearly and concisely communicate verbally and in writing with peers, superiors, payers, physicians, ancillary departments, etc. Ability to evaluate own workflows and JHHS processes and appropriately recommends process improvements. Ability to adapt to urgent deadlines and rapid changing priorities and maintain composure in high stress situations at all times. Ability to meet and/or exceed departmental goals as set by management. Salary Range: Minimum 18.59/hour - Maximum 30.69/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins! Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are drug-free workplace employers. Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Apply