Clinic Administrator

Clinic Administrator

Basic Function

This position is responsible for coordinating the MRIGlobal Medical Clinic and maintaining the medical records, coordinating medical contractors and the contracted laboratories (e.g., physicians, nurses, phlebotomists, etc.), and collecting, processing, and shipping medical samples as required. Provides support in administration of medical surveillance programs, OSHA injury and illness reporting, and workers' compensation program and coordinates claims, audits, report preparation and compilation of statistics.

Nature and Scope

This position reports to the Manager, Safety and interacts with MRIGlobal staff and government officials to achieve compliance with PRP, OSHA injury and illness reporting, and workers compensation requirements. Responsible for coordinating all tasks and maintaining all records associated with the PRP as they pertain to the MRIGlobal Medical Clinic. Serves as MRIGlobal's Worker's Compensation Coordinator and interfaces with employees, managers, Human Resources, insurance carriers and medical personnel to ensure appropriate course of action is taken to resolve claims. Identifies potential areas of weakness in regulatory compliance and develops plans to resolve such issues. This incumbent must be able to work independently, have a significant attention to detail and a high level of organizational skills with minimal supervision, and work closely with staff across organizational lines.

Principal Accountabilities

Financial accountabilities specific to this position:

• Tracks costs associated with the clinical services provided to staff including invoices from vendors and health care providers (contracted nurses, physicians, and laboratories). Identify ways to reduce costs, both contracted and internally
• Reallocates cost of services provided by the clinic to the appropriate internal charge number

Client accountabilities specific to this position:

• Ensures all medical records for all employees (as applicable) are maintained in proper order, are secure and in compliance with HIPAA and the Government regulations under which the medical information was acquired
• Schedules staff for physicals, diagnostic tests, and drug screenings within MRIGlobal's medical clinic as needed for specific MRIGlobal staff position requirements
• Coordinates all medical contractor staff, reviews invoices for approval, and assists in evaluating and negotiating contracts for MRIGlobal required medical services
• Assists MRIGlobal staff with any required medical forms, addressing their inquiries, or any other medical requirement questions that relate to the job role the staff member is applying or was hired to perform
• Participates in U.S. Government inspections and serves as Lead for medical surveillance aspects of the program
• Internal Process accountabilities specific to this position:
• Responsible for the overall operation of MRIGlobal's Clinic operations. May include but is not limited to: scheduling/tracking physical examinations, baseline determinations and vaccinations; maintaining supplies; responding to staff inquires and relaying messages to Medical Official
• Ensures that medical PRP processes are implemented and followed. Audits PRP for compliance with appropriate government regulation and maintains all records
• Coordinates and performs medical diagnostic tests, such as EKGs, hearing tests, pulmonary function test, and vision tests
• Coordinates collection of diagnostic samples, such as blood test and urine samples. Processes, ships, logs, reports, and files acetylcholinesterase (ChE) blood analysis
• Schedules and tracks PRP-related medical training, i.e., ambu bag training; instructs First Aid, and CPR/AED training
• Coordinates periodic calibration of diagnostic equipment (audiometer, sphygmomanometer gauges, spirometry syringe, etc.)
• Identifies potential areas of weakness in regulatory compliance and develops plans to resolve such issues
• Serves as MRIGlobal's Workers' Compensation Coordinator
• Acts as Designated Employer Representative for the PRP
• Performs other duties as assigned

Success Factors

• Possesses excellent interpersonal, communication, organizational and time management skills; highly detail oriented
• Ability to plan, assess priorities, and meet objectives, strong judgment and problem- solving aptitude
• Ability to manage multiple tasks simultaneously with the flexibility to adjust priorities
• Ability to work effectively independently, and in a team environment across organizational lines
• Proficient skills in Microsoft Office Suite and the ability to learn new software/systems
• Exhibits high degree of professionalism and able to maintain confidentiality
• Knowledge of medical terminology and anatomy preferred

Minimum Qualifications

Associates degree in business or related field with a minimum of 6 years administrative experience in a business environment; High School Diploma or equivalent with a minimum of 10 years administrative experience. Experience may be substituted for degree.

Additional qualifications a plus, but not mandatory, include:

• NIOSH certified in pulmonary function testing
• CAOHC certified in audiometric testing
• Training Instructor Certification in First Aid, CPR/AED
• Certified Designated Employer Representative