Office Manager - Sheriff

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936. For submitted application inquiries please contact careers@milwaukeecountywi.gov. Please note: an online application must be submitted for consideration.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Closing Date: September 19th, 2025 or upon receipt of 50 applicant submissions

Office Manager - Sheriff

Milwaukee County Sheriff's Office, Full-time

Pay Range: $28.21 - $42.30

Candidates must upload a current resume when applying for this position. This resume will be utilized to review relevant work experience and qualifications.

Job Summary

The Office Manager is responsible for supervising and scheduling Clerical staff members in the Civil Process Unit and Milwaukee County Sheriff Office (MCSO) Traffic Window. This role will also interview, hire, and train all new Civil Process and Traffic Clerks. Schedule and maintain coverage all clerical staff. Supervise and assign daily duties for all clerical staff. Generate and maintain reports as needed. Purchase, monitor, and maintain equipment and ample supplies needed for the Civil Process and Courts Division area. Any other duties as assigned by the Captain or Inspector.

Job Responsibilities:

• Maintain a schedule to ensure proper coverage. Schedule vacation and other requests for time off. Complete an annual Employee Performance Review for Civil Process Clerks.
• Assist with assisting customers at the windows, managing and completing Civil Process data entries. Back-up to vacant post, assist during peak times. Manage and balance all cash drawers. Verify all credit/debit transactions prior to turnover to fiscal.
• Assist the Divisional Commander with ordering supplies, gathering data and briefing on any issues within the Unit.
• Review and fact find customer complaints and inquires. Ensure proper communication and documentation of all civil process billings and payments.
• Create reports and maintain statistics in accordance with the policies and procedures of the Milwaukee County Sheriff's Office. These reports will be turned in to the captain. Review and verify contractor (SPS) billing and approve/apply payment for outstanding invoices.
• Collaborate with Human Resources to create job announcements. Interview and hire candidates, as well as train new employees.
• Perform other duties as assigned.

Education, Experience and Licenses/Certifications:

• Current residency within the State of Wisconsin required.
• High School diploma or G.E.D required. Associate degree or higher is preferred.
• At least three (3) years of administrative/clerical, customer service and/or staff management required.
  
  
  
  • Previous computer experience, data entry, and electronic file maintenance is required
  
  
  
  
• Intermediate knowledge of Microsoft Excel and Word.
• Intermediate Accounting skills.
• Previous work experience in supervision or management of small groups preferred.
• Previous work experience in a government law enforcement agency is desirable.

Knowledge, Skills and Abilities:

Exceptional people skills; ability to make sound judgment calls and use of common sense; ability to work under pressure; ability to lift/carry/push/pull 50 lbs.; and ability to supervise approximately 7 or more employees.

NOTE: This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.