Director, Program Administration - FIU in DC (Washington, D.C.)

Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

The Director will report to the Associate Vice President for Government Affairs and will support the university's reputation campaign by coordinating with key units on incorporating national voters; Washington-based media and other critical stakeholders in the DC-based activities. The Director will be responsible for collaborating with team members on: visitor experience and storytelling, programming and audience development for the FIU in DC briefing center and serve as an academic liaison with other academic units in the execution of academic seminars and courses in Washington, DC. This position will be based in the Washington, DC area.

• Acts as the university's experience ambassador for visitors to the FIU in DC briefing center by managing the overall quality of visitor experience, serving as a concierge to internal and external partners who will be hosting programming events at the facility, and ensuring brand consistency and maximum usage of the facility in an effort to increase new opportunities for the university.
• Responsible in developing and maintaining systems to manage the calendar of events, coordinating customer visits and booking and managing events and leading the tour program of the facility.
• Manages the curation, development and production of all FIU in DC programming, signature events and activities.
• Works closely with the Office of University Ceremonies and Events to ensure event standards are met. Collaborate with Washington based staff for proper execution of events and activities.
• Supports and collaborates with the university reputation efforts by helping to identify and curate high-profile panelists, guest lecturers, guest lists for specific programs; and managing the cultivation and invitation of priority invitees.
• Positions FIU researchers and faculty on national panels, conferences, symposia and media partnerships, to raise the university's profile.
• Works with the FIU in DC team to manage the day-to-day operations of the facility. Supervises assigned staff.
• Coordinates with colleagues for the technical maintenance and upgrades of the facility to keep the experience relevant and up to standards.
• Responsible for leading a standard process for success metrics and creating dashboards to share functional effectiveness un operations.
• Collaborates with other internal academic units in the execution of academic seminars and courses in Washington, DC, including, but not limited to: for-credit, semester-long courses; short-term week-long seminars; online and hybrid courses for undergraduate and graduate students; executive education and certificate courses for the local area alumni and Washington, DC based professionals.
• Works closely with communications colleagues and research partners across the university, to identify and develop updates to reflect new ways to promote and display FIU research products, solutions and services.
• Serves as the University's credit card holder for departmental transactions. Adheres to University credit card policies and procedures.

Bachelor's degree in a related field and eight (8) years of related work experience or Master's degree in a related field and six (6) years of related work experience.

• Understanding of and proven experience with Washington, D.C. stakeholders and event logistics.
• Experience in project management.

• Experience with executive briefing centers; or visitor centers and conference exhibition displays.
• Experience supervising a team and managing programs.
• International relations and/or government relations a plus.
• Experience with content management systems and database management tools such as Salesforce.com, etc.
• Experience in a communications, public relations/public affairs, government relations or marketing role in a corporation, agency or government environment.
• Strong writing skills and communication/presentation skills.

Administrative

Starting at $100,000 - commensurate with education and experience

Begin time: 8:30 AM

End time: 5:00 PM

Expanded Background Check

• Ability to travel locally and nationally.
• Ability to work flexible hours as needed.
• Ability to work occasional evenings, and/or weekends

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding nondiscrimination, contact FIU's Office of Civil Rights Compliance and Accessibility at 305.348.2785 or email ocrca@fiu.edu.