Academic Advising Professional I

The University of Arizona's College of Agriculture, Life and Environmental Sciences (CALES) is seeking candidates for an Academic Advising Professional I (Academic Advisor I). The Academic Advisor I will serve as frontline contact to students in the Norton School of Human Ecology (HECL), within the College of Agriculture, Life and Environmental Sciences. The advisor provides proactive, student-centered advising to undergraduate students, supporting their academic, personal, and professional development. As a key point of contact, the advisor helps students navigate university policies, select courses, connect with resources, and create academic plans aligned with their goals. This role fosters student engagement, promotes retention, and contributes to a positive university experience by building supportive relationships and connecting students with campus resources. The advisor maintains current knowledge of academic programs, college and university requirements to guide students effectively. Academic advisors guide students on their academic degree paths. There may be occasional evening and weekend work for student-related events.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!

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Academic Advising & Retention:

• Provide routine academic advising for assigned undergraduate students via scheduled appointments, email, and drop in sessions.
• Help students select courses and develop academic plans that meet degree requirements, using established policies and advising protocols.
• Interpret degree audits and resolve minor discrepancies, referring non-routine issues to senior staff.
• Offer clear explanations of university regulations, deadlines, and procedural steps.
• Support and co-deliver success workshops and student-oriented events under guidance from more experienced advisors.
• Assist with preparing handouts and resources for workshops and orientation.
• Direct student to appropriate academic and personal support services.
• Maintain accurate student records in institutional systems in compliance with FERPA.
• Participate in departmental or curriculum meetings with a focus on advising- related topics.
• Support delivery of degree map updates or curriculum announcements as assigned.
• Participate in team meetings, staff trainings, and orientation sessions.
• Stay current on advising changes, policy updates, and professional development opportunities.
• Contribute ideas and questions to improve advising procedures and student outreach.
• Assist with recruitment fairs, open houses, and orientation activities.
• Carry out their duties as assigned by advising leadership.

Academic Advising & Retention -
Norton School Specific:

• Provides primary advising to all first-year students within each of the Norton School majors - Fashion Industry's Science & Technology (FITS), Human Development & Family Science (HDFS), Personal & Family Financial Planning (PFFP), and Retailing &Consumer Science (RCSC).
• Provides advising support for additional students in the Norton School as needed, which can include advising for FITS, HDFS, PFFP, and RCSC majors and minors, as well as students exploring these programs.
• Assists with teaching 1-unit introductory courses for new students in the Norton School.
• Assists with planning and coordinating Student Services events.
• Represents Norton School at various recruitment events on University of Arizona campus and in wider Tucson community. These events may involve occasional evening and weekend hours.
• Provides office management for Norton Student Services to ensure a welcoming environment that supports students as they seek help with quick questions, making advising appointments, and need referrals to campus resources.
• Coordinates student email communication by creating and sending weekly newsletters for all Norton School students.
• Assists with making updates to advising materials and website to ensure accurate and updated information is available to students.

Knowledge, Skills & Abilities:

• Demonstrated knowledge of theories and approaches related to academic advising, teaching, or counseling in higher education.
• Excellent written and verbal communication, including teaching and presentation skills.
• Proactive, open, and responsive interpersonal skills.
• Problem solving and creative thinking skills.
• Effective organization skills.
• Evidence of collaborative work with others.
• Ability to new learn new policies, procedures, and technological systems quickly.
• Knowledge of General Education curriculum requirements at the University of Arizona.
• Ability to develop basic printed materials and website content to assist advising and recruitment efforts.

• Bachelor's degree in a field related
  to area of assignment.
• One year of academic advising experience.

• Master's degree in a field related to area of assignment.
• Previous experience serving undergraduate students in academic advising or other student-related services at the University of Arizona or similar higher education institution.
• Proficiency with University of Arizona Student Information Systems (UAccess).
• Experience using UAccess Analytics.
• Demonstrated successful experience working with post-secondary students