New

Healthcare Intake Specialist

TEKsystems
$19.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Texas, San Antonio
Sep 13, 2025
Location: San Antonio, TX 78249 (Mostly remote) Shift: 8-hour shift between 7am-8pm, Mon-Fri; Sat availability possible after training About the Team The Order Management team is dedicated to ensuring patients receive the therapy they need, when they need it. This team qualifies orders quickly and accurately by verifying insurance coverage and clinical eligibility, working closely with clinicians, patients, and internal teams to make the ordering process seamless and efficient. Guided by core values: * Put People First - Empathy and impact drive every interaction * Win With Excellence - High standards and patient safety are non-negotiable * Solve What Matters - Innovation meets real-world needs * Advance Together - Collaboration fuels progress What You'll Do As an Order Management Specialist, you'll: * Validate insurance coverage and clinical status to confirm therapy eligibility * Release qualified orders to the service team for device delivery * Collaborate with sales, prescribers, patients, and internal teams * Balance speed and accuracy to prevent therapy delays and ensure reimbursement * Communicate financial responsibility to patients when needed * Uphold compliance and company policies in a dynamic, fast-paced environment Required Qualifications * High School Diploma or GED * 3+ years in insurance authorization, verification, or medical billing * OR Bachelor's degree in healthcare * Strong interpersonal and communication skills * Proficiency in Excel and general computer literacy Preferred Qualifications * Experience with health insurance claims, billing, or authorization * 2+ years using Microsoft Word, Excel, and Outlook Ideal Candidate Traits * Thrives in a fast-paced, evolving environment * Builds trust with patients, physicians, and payers * Interprets payer requirements and clinical criteria with confidence * Self-motivated and disciplined in a hybrid remote setting * Tech-savvy and customer-focused * Committed to excellence and continuous improvement Work Environment & Equipment * Must be local to San Antonio and available for quarterly onsite "Moments that Matter" (Mon-Thurs) * Equipment shipped in two parts: laptop/docking station, then monitors/wires * Accessories (mouse, headset, keyboard) must be picked up * Must have hardwired internet connection (Wi-Fi not permitted) #prioritywest25Pay and Benefits The pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in San Antonio,TX. Application Deadline This position is anticipated to close on Sep 17, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.