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Director Clinical Operations RN - Spokane, WA

Providence Health & Services
life insurance, parental leave, 401(k)
United States, Washington, Spokane
Sep 18, 2025

Description

Calling all Esteemed Leaders!

Are you ready to lead with vision and excellence in the healthcare sector? We're looking for someone who can navigate complexities and drive innovation.

The Role:

As the Director Clinical Operations RN for PMG in WA, you will lead and shape clinical operations with a focus on excellence in ambulatory nursing and nursing support roles. Your primary accountability will be to measure, analyze, and improve the quality of nursing care, ensuring alignment with the quadruple aim: excellent patient experience, strong healthcare outcomes, cost-effective care delivery, and caregiver experience. You'll work closely with the CMO for PMG in WA and the Senior Leadership Team to ensure strategic alignment and seamless operation across departments.

What You'll Do:



  • Leadership Architect: Develop and lead a system of patient care aligned with organizational standards, focusing on patient-centeredness and safety. You'll create programs, policies, and processes consistent with these standards.
  • Strategic Innovator: Implement services aligned with High Reliability principles, ensuring patient experience and caregiver engagement improvement in partnership with HR and operational leaders.
  • Operational Maestro: Balance optimal patient care, staff satisfaction, and cooperative partnerships with other departments and professional groups, maintaining alignment with regulatory goals.
  • Change Agent: Manage change effectively, promoting team-based approaches and focusing on Providence Medical Group's Mission, Vision, and Values.
  • Quality Champion: Ensure clinical policies are current and meet quality targets through collaborative efforts and standardized workflows.
  • Mentorship Leader: Serve as a coach and mentor to direct reports and nurse leaders, providing strategic leadership and fostering positive change.


What You'll Bring:



  • Educational Background: Bachelor's Degree in Nursing or related field, Master's Degree in Nursing or related field, and a license upon hire in the state of practice.
  • Experience: 5 years of supervisory/management experience and a track record in clinical operations and program development, preferably in ambulatory medicine.
  • Strategic Mindset: Ability to communicate clear, compelling messages that align clinical operations with organizational goals.
  • Advanced Skills: Expertise in financial, business development, marketing, and collaboration, with knowledge in hospital outpatient and physician practice operations.


Why Join Us?



  • Impactful Work: Make a real difference in transforming healthcare delivery and improving lives.
  • Innovation Encouraged: Enjoy the autonomy and support to bring your ideas to life.
  • Exceptional Team: Collaborate with talented professionals dedicated to their work.
  • Dynamic Environment: Thrive in a fast-paced, evolving industry that challenges and rewards.
  • Vibrant Location: Experience Spokane's stunning natural beauty and thriving cultural scene.


Ready to Shape the Future of Healthcare?

If you're a visionary leader with a passion for healthcare, we invite you to apply and join our team to create a healthier future for all.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act."

About the Team

Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.

PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID: 387185

Company: Providence Jobs

Job Category: Clinical Administration

Job Function: Clinical Support

Job Schedule: Full time

Job Shift: Day

Career Track: Leadership

Department: 3042 CLINIC OPERATIONS

Address: WA Spokane 20 W 9th Ave

Work Location: Mother Gamelin Ctr-Spokane

Workplace Type: On-site

Pay Range: $72.05 - $113.76

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.


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