Patient Access Nurse

Join Newport Healthcare: Transform Lives Through Meaningful Work!

Are you ready to embark on a rewarding career in psychiatric healthcare? At Newport Healthcare, we are passionate about delivering exceptional mental health services to individuals in need. Our comprehensive approach covers the entire spectrum of care, creating a wealth of diverse roles for those who aspire to make a real impact. We believe in nurturing talent and fostering professional growth in a supportive environment. Here, you won't just find a job-you'll discover a fulfilling career path in the mental health field.

If you're eager to contribute to a mission-driven organization and help change lives for the better, we invite you to join our dedicated team at Newport Healthcare. Together, we can make a profound difference in the lives of those we serve!

Position Summary:

The Patient Access Nurse's primary function is to assist in the screening and approval of patient applicants for Newport Healthcare treatment facilities. This includes review of documentation, consultation with clinical and medical team members, risk assessment, case summary, and clear documentation related to operational approval and medical clearance for admission readiness. Additionally, this individual will support the Patient Access team in ongoing quality improvement efforts, leveraging their medical experience and expertise to help strengthen the Patient Access department and mission.

Key Performance Responsibilities:

• Receive and reviewmedical clearance requests from Patient Access Clinicians.
• Conduct record reviews of clinical and medical screening questionnaires, clinical or hospital treatment records, referent-provided information, and any other collateral provided regarding the application for treatment.
• Consult with senior providers(e.g., physician or advanced practice provider) for cases requiring additional insight or decisions outside scope.
• Speak with external stakeholders, referents, providers, or family members to gather clarifying information related to medical conditions and patient needs.
• Exercise discretion to make independent clearance decisions that fall within nursing scope of practice.
• Maintain accurate documentationof all medical clearance decisions and consultations, following department and organizational standards.
• Collaborate with Patient Access leadership to identify trends, risks, and process improvement opportunities.
• Support the department's goal of timely, accurate, and clinically appropriate clearance decisionsto facilitate patient admissions.
• Ensure compliancewith organizational policies, professional standards, and applicable regulations.
• Participate in training, quality reviews, and team meetingsas required.
• Track and monitor key metrics, including volume of medical clearance requests, turnaround time for decisions, clearance approval/denial rates, and other trends or data points as requested by management.
• Perform other duties as assigned.

Starting compensation for this role ranges from $80,000 - $105,000 annually, depending on education and experience.

We are committed to providing competitive and equitable compensation. An individual's pay rate within the posted range is determined by several factors, including skills, experience, education, and market conditions. Additionally, we consider internal equity to ensure fairness within our organization.

Knowledge, Skills, and Abilities:

• Professionalism. Demonstrates professional behavior reflective of Newport Healthcare's Mission Statement, Philosophy and Values.
• Customer Focus. Actively demonstrates a dedication to meeting the expectations and requirements from internal and external customers; gets firsthand information and uses it for improvements in products and services; always acts with the customer or patient in mind.
• Credibility. Consistently demonstrates through conduct and communications the stability required to credibly and effectively assist clients.
• Alignment. Clinical style aligns with Company's therapeutic approach.
• Cultural Competency. Demonstrates cultural
• Patient Rights. Possesses a strong working knowledge of Patient's Rights.
• Interpersonal Savvy. Must be able to relate well to all kinds of people both inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Problem Solving. Probes all relevant sources for answers, looks beyond the obvious and doesn't stop at the first answers; uses logic and all information available to solve difficult problems with effective solutions.

Education, Experience, License Requirements:

• Bachelor's degree in nursing or related field from an accredited school required.
• Master's degree in nursing or related field from an accredited school preferred.
• Possess a current and unrestricted Registered Nurse license in a state which Newport Healthcare provides treatment services required (CA, WA, UT, MN, CT, VA).
• Expertise in patient screening - intake assessment, risk evaluation, medical triage.
• At least 2 years of experience with behavioral health and/or substance abuse treatment required.
• Experience with adolescent and/or young adult population (ages 10-30) preferred.
• Experience working at hospital, partial hospital, or residential level of care settings preferred.

We are excited to hear about your interest in this opportunity! If you have any questions or need assistance with the application process, please feel free to contact me directly, Ashley Bracken, either via email at Ashley.bracken@newporthealthcare.com or by phone at 949-685-0368. If you need further support, you are also welcome to reach out to our careers and management team at careers@newporthealthcare.com.

A day in the life video: https://www.youtube.com/watch?v=8FApNCa_YY4

Newport Healthcare is an Equal Opportunity Employer.

Newport Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws.

Newport Healthcare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process please email accommodations@newportacademy.com for assistance.

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