Patient Care Navigator-Wound Healing Center

Inova Mount Vernon Hospital is looking for a dedicated Patient Care Navigator - Wound Healing Center to join the team. This role will be full-time; Monday - Friday, 8:30 AM - 5:00 PM. No weekends/holidays. Will be covering Inova's Eastern Region Wound Care locations.

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Work/Life Balance: offering paid time off, paid parental leave, & flexible work schedules.

Patient Care Navigator - Wound Healing Center Job Responsibilities:

• Guides patient and family through the health system from diagnosis, testing, treatment and follow-up care to assist patients with navigating the continuum of care.
• Coordinates a patient's plan of care which may include appointment scheduling, confirming patient's attendance, transportation, assisting with referral process, and answering patient questions.
• Provides educational information and advocacy to patient throughout care process in accordance with service line policies and procedures
• Acts as a liaison, advocate and point of contact to patients in need of services such as screening, diagnostic treatment, clinical research participation, support services, and follow-up/aftercare plan by helping them access the best healthcare outcomes from doctors, hospitals and others who provide their required services.
• Refers cases to the appropriate resources for assistance. Anticipates patient's needs and advocates for patient rights and appropriate utilization of services.
• Conducts comprehensive assessment of the patient's health and psychosocial needs and develops a case management plan in collaboration with the patient and their support system.
• Educates patient, family or caregiver(s), and members of the health care delivery team regarding treatment options, community resources, insurance benefits, self-care management, etc. to facilitate timely and informed decision-making throughout all phases of the continuum process.
• Builds working relationships with patient, healthcare providers, and community resources to maximize patient outcome and identify/resolve barriers to the plan of care.
• Performs other duties as assigned.

Minimum Qualifications:

• Education: Bachelors Degree in Nursing
• Experience: 3 years of nursing experience
• Certification: Basic Life Support from the American Heart Association; Licensed in the Commonwealth of Virginia as a Registered Nurse

Preferred Qualifications:

• Experience: wound care; hyperbaric therapy knowledge; clinical/direct patient care. Strong interpersonal skills.