New

Senior Director, Product Enablement

Altice USA
United States, New York, Long Island City
Oct 09, 2025
Optimum Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! Job Summary The Senior Director, Product Enablement will play a pivotal role in shaping the intersection between business units and technology solutions. The Senior Director will be accountable for leading cross-functional programs, driving technology prioritization, and ensuring seamless delivery of technology solutions that align with strategic business goals. This is a high-impact, visible role that combines technology product ownership, capability prioritization, and program level leadership. This leader will partner closely with Product Management, Sales, Customer Experience, the Project Management Office, IT, and Field Operations to drive strategic initiatives from ideation through execution. Responsibilities Gather, assess, and prioritize business needs and translate them into actionable product and solution plans. Lead the end-to-end planning and execution of large-scale programs by identifying cross-functional teams, aligning resources, and ensuring accountability across departments. Define and maintain program plans, identify critical path activities, and proactively resolve issues and dependencies. Develop and govern functional use cases; lead feasibility analysis and initial solution modeling to support early-stage planning and business case development. Partner with Product Management and Customer Experience to define requirements and manage the product lifecycle across roadmap development, delivery, and benefit realization. Own and iterate roadmaps and convert them into actionable programs for business execution. Manage ongoing communications with internal stakeholders. Influence cross-functional stakeholders, balancing short-term delivery pressures with long-term strategic goals. Qualifications Bachelor's Degree; MA or MBA preferred Minimum 10 years of experience in product management, engineering, or technology program delivery. Proven success as a product owner, product management leader, or equivalent in a large-scale telecom or technology-driven organization Proven ability to lead in a matrixed environment, driving alignment across technical and business teams. Deep experience in telecommunications or technology delivery Strong expertise in telecom technologies, OSS/BSS systems, billing, CRM, and/or digital service platforms Strong understanding of agile delivery, product lifecycle management, and enterprise program governance. Demonstrated ability to develop strategic product roadmaps that align with evolving business needs. Business-Oriented Technologist: Balances technology depth with business acumen to drive measurable outcomes. Strong analytical skills and capabilities are required. Influential Leader: Builds trust with executives, inspires teams, and drives consensus on complex priorities. At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is$161,186.00-$230,265.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.