Scheduler Lead

Job Title: Scheduler Lead

Location: Main Hospital - New Brunswick

Department Name: Perioperative Support Services

Req #: 0000217609

Status: Hourly

Shift: Day

Pay Range: $20.00 - $28.00 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

The Lead Scheduler is responsible for the operational oversight and coordination of scheduling and billing activities within the Perioperative Support Services department. This role provides leadership to a team of scheduling and billing personnel across multiple departments and procedural service areas, ensuring accuracy, efficiency, and compliance with hospital and regulatory guidelines. Serving as the subject matter expert in surgical billing and scheduling operations, the Lead Scheduler acts as the primary liaison for billing issues, audit reviews, and departmental process improvements. The ideal candidate demonstrates strong analytical and communication skills, thrives in a fast-paced environment, and maintains a proactive approach to problem-solving and workflow optimization.

Qualifications:

Required:

• Bachelor's Degree
• Minimum of 3-5 years of experience in a surgical billing capacity, preferably in a hospital or large healthcare system
• Proven experience overseeing or supporting multi-site or multi-department operations
• Proficiency with EPIC or similar electronic health record systems
• Strong understanding of billing workflows, audit standards, and compliance practices
• Exceptional attention to detail with the ability to manage multiple priorities simultaneously
• Excellent verbal and written communication skills
• Demonstrated leadership, mentoring, and problem-solving capabilities

Preferred:

• Previous leadership experience within a perioperative or surgical services environment
• Knowledge of hospital revenue cycle processes and scheduling best practices
• Ability to identify workflow inefficiencies and implement process improvements

Scheduling Requirements:

• Working Shift: Monday - Friday
• Day Shift
• Full-Time, 40 Hours Per Week

Essential Functions:

• Provide daily oversight of scheduling and billing personnel within the Perioperative Support Services department
• Ensure accurate and timely billing across multiple procedural service areas, maintaining compliance with all hospital and audit guidelines
• Serve as the primary point of contact for billing inquiries, discrepancies, and escalations
• Monitor departmental performance metrics and support staff in achieving efficiency and quality goals
• Escalate clinical or operational issues to the appropriate leadership for resolution
• Develop and maintain standardized procedures to promote consistency, accuracy, and accountability within the scheduling and billing process
• Collaborate with department managers, clinical staff, and administrative leaders to ensure optimal scheduling practices that align with patient care and operational priorities
• Participate in staff training, audits, and quality improvement initiatives
• Perform other duties and assignments as required to support departmental and organizational objectives

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to:

• Paid Time Off including Vacation, Holidays, and Sick Time
• Retirement Plans
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Disability and Life Insurance
• Paid Parental Leave
• Tuition Reimbursement
• Student Loan Planning Support
• Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Community and Volunteer Opportunities
• Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon
• ....and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.