PC Support I

Summary of Primary Duties and Responsibilities:


Under general supervision, this role provides end-user support, conference room equipment assistance, and general technical support through an IT Walk-Up environment. The individual will support desktop and workstation-related needs, including basic troubleshooting of laptops, desktops, printers, smartphones, and tablets. This position operates with limited supervision and does not include supervisory responsibilities.

Education and Experience Requirements:

• Working knowledge of Windows 11, Microsoft Office, and Office 365 is required
• Familiarity with maintaining laptop and PC hardware, laser printers, iOS, and Android devices
• 1-3 years of experience in in-person IT support
• Prior experience in a technical support role or industry-recognized certifications/education preferred

Skills, Knowledge, and Abilities Required:

• Ability to clearly communicate technical issues to end users
• Sound knowledge of Active Directory, Entra ID, and Intune solutions
• Strong organizational skills, including maintaining a clean workspace and managing a virtual queue of tasks
• Availability to assist users via chat, email, phone, and in person
• Understanding of incident prioritization and ticketing systems
• Familiarity with standard practices for desktop hardware setup/configuration and operating systems
• Effective communication with both technical and non-technical personnel
• Timely and accurate task completion
• Team-oriented work ethic
• Ability to make sound decisions with general guidance

Licenses, Certifications, Bonding, and/or Testing Required:

• Valid state-issued driver's license

Working Conditions:


In addition to standard office conditions, the role requires physical activity such as lifting, carrying, pushing, and pulling up to 70 pounds. On-site presence is required, with some remote work permitted. Travel may be necessary; a company vehicle will be provided.

Estimated Min Rate: $22.67
Estimated Max Rate: $26.00

What's In It for You?

We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities
to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

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