Population Health Improvement Assistant (Northwest, AR)

Closing Date:

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department's Website:

Required Qualifications:

• High School Diploma/GED
• Two (2) years of experience years in a clinical or office setting doing work like scheduling, medical assistant, or administrative work.

Knowledge, Skills, and Abilities (KSAs):

• Strong verbal and written communication skills.
• Knowledge in basic medical terminology.
• Excellent interpersonal and collaboration abilities to work effectively with diverse teams and patients.
• Advanced organizational and administrative skills to manage multiple tasks and priorities.
• Proficiency in data tracking, documentation systems, and payer portals to support value-based care objectives.
• Knowledge of population health management and value-based care principles to contribute to quality improvement initiatives.
• Ability to collaborate within a multidisciplinary team to implement best practices and standard work.
• Attention to detail and a commitment to maintaining high-quality standards in all tasks.
• Proficiency in Microsoft Office Suite, including Word, PowerPoint, and Excel, for documentation and reporting.

Additional Information:

Key Responsibilities:

Meeting Support and Documentation:

• Assist in planning and organizing meetings, including preparing agendas, gathering input, and distributing materials.
• Record, maintain, and distribute meeting minutes while following up on action items between meetings.
• Coordinate meetings related to patient and family care, as well as the community care continuum.

Quality Improvement and Data Management:

• Support the Population Health Improvement Manager (PHIM) and Quality Team by running reports and creating standard visual displays for designated locations.
• Document outcomes and activities related to Population Health and Value-Based Care programs, including data entry in EMR or payer platforms.
• Collaborate with the care team to identify high-risk patients with chronic care needs and ensure proper documentation for value-based care requirements.
• Collect and organize data to support quality improvement, clinic operations, and internal audits.
• Review payer reports, compare data with Epic, and complete required documentation or audits using standard workflows.

Patient Pre-Visit Support:

• Provide administrative support to ensure pre-visit planning is thorough and effective, enhancing patient outcomes.
• Assist with quality, patient experience, and safety-related administrative tasks.

Outreach and Patient Activation:

• Address accessibility issues such as appointment availability, well visits, ED utilization, and MyChart access using standard workflows.
• Conduct patient outreach to encourage engagement in care and connect patients with community resources as needed.
• Communicate patient needs to the care team and reconcile external patient lists to support outreach, care gap closure, and outcome improvement.

May perform other duties as assigned

Salary Information:

Required Documents to Apply:

Please contact askrecruitment@uams.edufor any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.