New

Customer Service Representative

TEKsystems
$20.40 / hr
life insurance, sick time, 401(k), retirement plan
United States, North Carolina, Cary
Nov 05, 2025
Join Our Team as a Customer Service Representative! * Location:* Cary, NC \| * Pay:* $20.40/hour \| * Start Date:* December 2, 2025 Are you passionate about helping people and thrive in a fast-paced environment? We're looking for Customer Service Representatives to support patients with prescription-related inquiries and ensure timely medication delivery. Why You'll Love This Role * Competitive pay: $20.40/hour * Stable schedule: Late shift (11:30 AM-8:00 PM) * Onsite role with a collaborative team * Opportunity to make a real impact in healthcare Your Schedule Must be open to one of these options: * Tue-Fri: 11:30 AM-8:00 PM & Sat: 9:00 AM-6:00 PM * Mon-Fri: 11:30 AM-8:00 PM What You'll Do * Answer inbound/outbound calls for prescription status, payments, and delivery scheduling * Provide exceptional customer service and route calls when needed * Update patient profiles and progress notes accurately * Assist with insurance verification and invoice requests * Escalate clinical concerns to pharmacists or nurses * Report adverse events and product complaints to ensure patient safety What We're Looking For * 1+ year of high-volume call center experience * Excellent communication and problem-solving skills * Reliable transportation for onsite work * Ability to commit to late shifts for 9-12 months Job Type & Location This is a Contract position based out of Cary, NC. Pay and Benefits The pay range for this position is $20.40 - $20.40/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Cary,NC. Application Deadline This position is anticipated to close on Nov 17, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.