Account Manager, Rtl Svcs

Account Manager, Rtl Svcs

The Account Manager is a critical role focused on managing projects with precision and excellence. As the primary point of contact for both clients and internal teams, the Account Manager is responsible for ensuring that all projects run smoothly, on time, and within budget. Utilizing best-in-class project management and client relationship skills, they oversee the entire lifecycle of each project, from conception to completion.

The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Responsibilities

Fully responsible for managing projects with best-in-class (BIC) project management skills, ensuring timelines, budgets, and deliverables are met.
• Communicates project status clearly both internally and externally, and takes diligent notes, distributing them promptly to all relevant stakeholders.
• Serves as the primary day-to-day contact for core client relationships, acting as a liaison between the client, design, and production teams to ensure alignment and effective communication.
• Efficiently and accurately estimates project scope, including managing and identifying out-of-scope expenses, to ensure accurate budgeting.
• Keeps an accurate project forecast throughout the year, helping to plan and achieve monthly, quarterly, and yearly financial goals.
• Collaborates closely with internal cross-functional teams to keep projects on track, leveraging internal processes to drive successful outcomes and ensure team alignment.
• Manages the photography process, including scheduling photoshoots, coordinating product samples, and collaborating with design to develop detailed photo briefs.
• Develops clear and strategic briefs for internal artists, effectively translating the client's vision and interpreting provided project assets to ensure successful creative execution.

Supervisory Responsibilities
Direct Reports
This position does not have supervisory responsibilities for direct reports.
Indirect Reports
Does not have direct reports but may delegate work to others and provide guidance, direction, and mentoring to indirect reports.

Travel
5% occasional business travel, such as client visits or new business opportunities.

Minimum Qualifications
Education Level: Bachelor's degree required.
Experience Requirements:

• 3-5+ years revelant experience
• Project management experience required
• Client relationship management experience required
• Experience working with a large team in a fast-paced environment
• Experience in estimating project costs accurately and maintaining an ongoing project budget to achieve profitability and financial targets
• Experience developing or presenting clear and thoughtful briefs and direction to internal teams
• Familiarity with packaging, branding, or design-related fields required

Knowledge, Skills, and Abilities

• Excellent project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Strong communication skills for effective collaboration with clients and internal teams.
• Proficient in budgeting and financial forecasting, ensuring projects stay within budget.
• Ability to build and maintain strong client relationships through proactive engagement and feedback collection.
• Maintains a foundational understanding of Daymon's services, capabilities, and processes, actively seeking ongoing learning and professional development.

Job Will Remain Open Until Filled

The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Responsibilities

• Fully responsible for managing projects with best-in-class (BIC) project management skills, ensuring timelines, budgets, and deliverables are met.
• Communicates project status clearly both internally and externally, and takes diligent notes, distributing them promptly to all relevant stakeholders.
• Serves as the primary day-to-day contact for core client relationships, acting as a liaison between the client, design, and production teams to ensure alignment and effective communication.
• Efficiently and accurately estimates project scope, including managing and identifying out-of-scope expenses, to ensure accurate budgeting.
• Keeps an accurate project forecast throughout the year, helping to plan and achieve monthly, quarterly, and yearly financial goals.
• Collaborates closely with internal cross-functional teams to keep projects on track, leveraging internal processes to drive successful outcomes and ensure team alignment.
• Manages the photography process, including scheduling photoshoots, coordinating product samples, and collaborating with design to develop detailed photo briefs.
• Develops clear and strategic briefs for internal artists, effectively translating the client's vision and interpreting provided project assets to ensure successful creative execution.

Supervisory Responsibilities
Direct Reports
This position does not have supervisory responsibilities for direct reports.
Indirect Reports
Does not have direct reports but may delegate work to others and provide guidance, direction, and mentoring to indirect reports.

Travel
5% occasional business travel, such as client visits or new business opportunities.

Minimum Qualifications
Education Level: Bachelor's degree required.
Experience Requirements:

• 3-5+ years revelant experience
• Project management experience required
• Client relationship management experience required
• Experience working with a large team in a fast-paced environment
• Experience in estimating project costs accurately and maintaining an ongoing project budget to achieve profitability and financial targets
• Experience developing or presenting clear and thoughtful briefs and direction to internal teams
• Familiarity with packaging, branding, or design-related fields required

Knowledge, Skills, and Abilities

• Excellent project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Strong communication skills for effective collaboration with clients and internal teams.
• Proficient in budgeting and financial forecasting, ensuring projects stay within budget.
• Ability to build and maintain strong client relationships through proactive engagement and feedback collection.
• Maintains a foundational understanding of Daymon's services, capabilities, and processes, actively seeking ongoing learning and professional development.

Additional Information Regarding Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.