Program Manager

Presidio, Where Teamwork and Innovation Shape the Future AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights.

The Role
The Program and Project Management Services (PPM) Program Manager is responsible for delivering technology projects on time and on budget. The Program Manager will focus on delivery excellence by demonstrating leadership, strong client and team trust, solid program and project management core skills, and the ability to handle all the administrative aspects of a program and the associated projects. In addition to client-focused program delivery, Program Managers are encouraged to be involved in process improvement activities for the practice.

Job Summary:

• Purpose: The Program Manager is a position that leads Presidio's highly skilled engineers to deliver a variety of technology projects for our customers.
• Scope: You will join our team as a member of the Program and Project Management (PPM) Services group. You will be responsible for successfully managing project outcomes, client interaction and expectations, budgets and billing, and all relevant project artifacts including detailed project plans. Program Managers will be assigned numerous projects simultaneously with simple to moderate level size and scope and across multiple technologies.

Our program management approach is based on industry leading practices. This is a great opportunity to work on implementing the latest technology by teaming with engineers with deep expertise in their domains and a passion to deliver quality solutions to our customers that go above and beyond the customer's expectations.

Responsibilities include:

• Lead large implementation programs involving a diverse set of technologies across multiple Presidio delivery teams
• Drive expected program outcomes in partnership with client sponsor(s) and stakeholder(s)
• Establish program governance framework for each program assigned
• Lead multiple technology implementation projects simultaneously using Presidio's project management method
• Coordinate all program activities with business owners/stakeholders and other support, technical infrastructure, and application teams
• Manage relationships and coordinates work between program workstreams including vendors, customers, sub-contractors, and engineering teams throughout various locations
• Track and maintain an accurate and continually updated view of the activities and deliverables to ensure all projects within a program are delivered on time, within budget, and meets or exceeds customer satisfaction goals
• Assure that the expected service levels are met and that all Statement of Work deliverables meet quality standards
• Perform day-to-day management of all phases of the program including, requirements, design, development, test, and deployment
• Oversee project managers delivering projects within the program
• Manage resource planning and assignments by partnering with internal staff to determine the project approach, staffing, responsibilities, and schedules according to the project timeline
• Define team member roles and expectations and ensures effective communication between all parties involved in the project
• Maintain program-level budget by reviewing and completing weekly timesheet and expense approvals for program team
• Monitors cost to provide accounting support for project time, materials, and services. This may include monitoring carriers and equipment suppliers to ensure that hardware and circuits are tracked and billed correctly
• Oversees change management on the overall program scope, according to a predefined change process, to meet program goals
• Develops a partner relationship with the client for the long-term benefit of the client and Presidio
• Remain up-to-date on relevant solutions, products, and services by attending internal training/meetings, achieving developmental plan goals, and obtaining or maintaining PM certifications
• Actively participates in the development of Program and Project Management practices by participating in internal change initiatives

Required Skills and Professional Experience

• Distinctive program management skills
• Superior project management, time management, and coordination skills to plan, organize, staff, and direct the overall production of a project.
• Demonstrated ability to implement projects successfully on-time and on-budget.
• Demonstrated ability to organize and coordinate all project activities assigned to him/her from project planning, to tracking and reporting issues, and status reporting
• Effective people management skills including: motivating, developing, coaching, directing, and identifying the best people for the job
• Exceptional interpersonal and active listening skills
• Strong customer service, interpersonal, and active listening skills
• Strong public speaking and presentation skills with the ability to manage relationships by persuading and negotiating with others
• Solid communication and change management skills to influence and lead the project team and customer through the change management process
• Results-oriented with a demonstrated strong commitment and willingness to do what it takes to get the job done
• Ability to manage numerous small projects simultaneously
• Ability to be socially perceptive and be attentive to other's reactions and why they respond as they do
• Strong critical thinking, complex problem solving, appropriate judgment, and decision-making skills
• Excellent oral and written communication skills
• Ability to sense and forecast problem areas
• Proficiency in the English language and reading comprehension

Required Education, Skills and Professional Experience

• Bachelor's Degree in Business Administration/Project Management or other comparable degree and/or military service
• 10+ years project management and 5+ program management experience managing multiple projects to successful completion, preferably at a technology solution provider or in a corporate Information Technology department
• PMP certification preferred
• Program Management certification a plus
• Proficient in Microsoft Project or equivalent project management tool
• Other technical certifications a plus
• Ability to travel

Competencies:

A drive for Achievement and Effort, Attention to Detail, Adaptability/Flexibility, Analytical Thinking, Cooperation, Concern for Others, Dependability, Initiative, Independence, Integrity, Persistence, Self-Control, and Stress Tolerance.

Other Requirements:

• Ability to work remotely
• Ability to work effectively independently
• Ability to travel up to 10% for client and Presidio employee events
• Ability to work for extensive periods of time sitting in front of a computer

Your future at Presidio
JoiningPresidiomeans stepping into aculture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise inAI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here,your impact is real.Whether you're harnessing the power ofGenerative AI, architecting resilientdigital ecosystems, or drivingdata-driven transformation, you'll be part of a team that is shaping the future.

Ready to innovate? Let's redefine what's next-together.

About Presidio
At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit www.presidio.com.

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Applications will be accepted on a rolling basis.

Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances.

To read more about discrimination protections under Federal Law, please visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

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