Embedded Program Manager

About Crisis24

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

More information is available at www.crisis24.garda.com

Responsibilities & Expectations:

This Embedded Program Manager is in Manhattan, NY. As Embedded Program Manager, you will be responsible for managing all Physical Security Operations within the company headquarters. Discovering physical security gaps, implementing improvement plans, identifying opportunities for security to improve business efficiency, leading employee training, obtaining daily intelligence reports and fostering strong relationships with law enforcement partners are just some of the core functions of this position. The role requires discretion, professionalism, and the ability to anticipate and mitigate potential risks in dynamic environments. This is an on-site role, 5 days a week.

Duties:

• Manage internal and external security positions to ensure the safety of company employees and its office
• Audit current and future facilities to identify security gaps in physical barriers, procedures, policies, systems, and environmental threats.
• Maintain current Emergency Action Plans and Standard Operating Procedures
• Maintain business continuity by acting as the primary incident commander during crisis events
• Manage internal and external investigations including accidents, thefts, disturbances, discrepancies, and instances of criminal activity against the organization
• Oversee physical security vendors, including onsite guarding services, and assist in contract negotiations
• Embody the core principles of the physical security team and serving as a liaison between internal and external partners
• Partner with and advise facilities during the build-out process, physical security upgrades
• Collaborate with internal teams (Facilities, IT, HR, Legal, Communications) and external partners (private security vendors, building security partners).
• Partner with local and federal law enforcement in furthering investigations on matters of criminal activity taking place on company premises
• Partner with Protective Intelligence Teams, able to disseminate and translate information to executives
• Familiar with Technical Surveillance Counter Measures (TSCM)
• Maintain the highest ethical standards with proven ability to handle highly confidential and sensitive information
• Support company's environmental health and safety program with audits and site assessments as well as the risk program to proactively identify risks and mitigations that could have an adverse impact to company.
• Assist with additional duties & projects required.

Minimum Requirements:

• 10+ years' experience with security operations, law enforcement, or military
• 5+ years' experience within a corporate security operations management role or equivalent experience
• Bachelor's degree in criminal justice, organizational management, or related field
• Flexibility to work non-traditional schedules including holidays, nights and some weekends to adapt to the company's operations.
• Experience with crowd management and event security services for corporate events, conferences, product releases and more.
• Excellent written and verbal communication skills
• Ability to manage multiple projects simultaneously, working autonomously, and navigate ambiguity with ease
• Experience building and scaling operations in a high-growth, rapidly adapting environment
• Experience managing, coaching, and retaining talent
• Demonstrated ability to handle confidential information with discretion and emotional intelligence
• Experience in change management, administration, and vendor management
• Familiarity with security program automation and implementation
• Demonstrated ability using security technology and computer systems [Kastle Systems, Dataminr Pulse, Citizen Enterprise, Microsoft Office, etc]
• NYC CCW AND/OR LEOSA Permit WITH NYS Armed Guard License (Retired law enforcement officer permissibility to carry status alone is not sufficient)
• Valid driver's license with clean driving record

Preferred Qualifications:

• ASIS CPP and or an internationally recognized Security Management Certification
• Basic Life Support (BLS) Certification
• Membership with NYPD Shield, NY Metro InfraGard, etc.
• First-Aid, AED/CPR Certification
• Defensive/evasive driving certification

Additional Benefits

• Medical, Dental, Vision, and Life Insurance, Competitive 401k
• Employee Assistance Program (EAP).
• Renewal fees associated with guard/firearm license renewals and firearm requalification.
• Offer hundreds of training courses, exercises, and certifications - including paid training days.
• Paid time off
• Professional development assistance

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.