New

Collections Representative

TEKsystems
$20.00 - $21.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Illinois, Tinley Park
Dec 20, 2025
We're looking for an experienced Account Specialist who thrives in a detailoriented environment and enjoys solving problems, building relationships, and making processes better every day. What You'll Do * Manage a portfolio of customer accounts ranging from moderately complex to highly complex, ensuring accuracy, timeliness, and excellent service. * Run, analyze, and format daily reports using internal systems to track productivity and operational metrics. * Build and maintain detailed account balance spreadsheets, including specialized reporting and customized parameters. * Serve as a trusted liaison between customers and internal teams-finance, billing, operations, logistics-to resolve issues and ensure a seamless experience. * Investigate and resolve invoice discrepancies, collaborating with billing and operations teams to determine root causes and implement corrective actions. * Document every step of account activity, ensuring accurate updates in the financial system for leadership visibility and audit readiness. What You Bring * Strong email and written communication skills * Advanced Excel skills, including PivotTables and VLOOKUPs * Hands-on experience with invoicing, administration, and customer service * Background in collections and/or logistics * Experience with Oracle or similar financial systems * A proactive mindset, strong attention to detail, and the ability to manage competing priorities Top Skills * Email communication * Excel (PivotTables, VLOOKUPs) * Invoicing * Administration * Customer service Job Type & LocationThis is a Contract position based out of Tinley Park, IL. Pay and BenefitsThe pay range for this position is $20.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a hybrid position in Tinley Park,IL. Application DeadlineThis position is anticipated to close on Dec 31, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.