Group Billing Coordinator

Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more.

Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences.

Loews Coral Gables Hotel is the second Loews Hotel to open in South Florida, joining 25 other properties across the US and Canada that make up the Loews Hotels & Co portfolio.

WhatWe'reLooking For:

The Group Billing Coordinator is a key player in the finance team.Yourjob is to handle invoicing, record payments, and track billing issues.Yourjob ensures smooth cash flow,accuratefinancial records, andtimelypayment collection.

Who You Are:

• Knowledge ofcomputer basedfront and back of house Accounting Management Systems

• Advanced knowledge of Windows, Word, Excel and MS-Office software and applications

• Assemble, analyze, and present integrated date and complex technical information

• Ability to perform analysis and interpret into actionable steps

• Effective management, leadership, organizational andstrong communicationskills

WhatYou'llDo:

• Perform on-site billing review with clients when requested

• Coordinate billing set-up with Financial Services Center/ M&E leaders prior to group arrival

• Attend weekly resume meeting with M&E leaders

• Review all group's PM details, routing set up's, and alignment between Delphi and Opera

• Upon group departure, assist M&E leaders in validating all items posted to the groups PM within 72hrs

• Support M&E leaders in charging CC's on file that are approved for groups open balances while on-site if not DB approved

• Create A Group Billing Checklist per each group/ social event and archive for FSC to work on billing

• Monitor, approve/ dispute Defect per group revision invoice sent by FSC billing

• Monitor, coordinate with FSC / M&E leader all unbilled delayed status invoices

• Coordinate invoicing for deposits with Financial Services Center/ M&E Leaders to ensure final estimates are updated in Delphi to ensure accuracy

• Attend/ lead weekly AR/ Unpaid deposits/ Ledger review meetings with M&E leaders

• Assist M&E leaders with posting of all miscellaneous items to groups PM accounts within 72hrs of departure

• Monitor collection of past due deposits

• Monitor the AR Aging report to avoid delayed payment collections

• Coordinate/ review and validate all group commission payments with Financial Services Centerand during month end

• Scan backup to Financial Services Center for charges posted locally

• Verify PM accountsestablished45 30 daysprior to group arrival

• Arrange for cash paid outs as required by clients

• Act as first point of contact to provide missing information for Financial Services Center

• Research check payment questions posted by cash applications group

• Manage open folio for items Front Office has not processed correctly

• Monthly review and posting of all Internal In House PM, and post monthly costs

• Review any bills locally

• Other duties as assigned

Your Experience Includes:

• *Minimum 2 years of billing experiencerequired

• *HS Diploma or GED equivalent preferred

• *1-2 years customer facing experience in hospitality or finance environment

WhoYou'llSupervise:

• N/A