Senior Consulting Director - Laundry/Linen

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary:

In this role, you will provide senior leadership oversight for the strategic direction, operational excellence, and performance outcomes across Laundry, Linen, and supporting Environmental Services consulting work. You will lead large-scale initiatives, manage a complex portfolio of client and supplier relationships, and ensure high-value insights, analytics, and solutions are consistently delivered. You will apply deep operational expertise and disciplined industry practices to guide clients toward data-driven improvements while supporting a business area experiencing sustained growth and increasing demand, scaling capabilities and elevating the value delivered to clients.

Responsibilities:

• Provide strategic leadership for Laundry and Linen services across client organizations.

• Develop and execute high-impact strategies that improve operational performance, efficiency, and cost outcomes.

• Lead advanced analytics, operational assessments, and data-driven recommendations to drive measurable results.

• Maintain proven industry-standard operating practices while advancing modern efficiencies and performance improvements.

• Oversee multiple large-scale projects to ensure timelines, budgets, and value targets are consistently achieved.

• Apply disciplined project management methodologies across all workstreams.

• Drive development and enhancement of tools, methodologies, and service offerings within the Laundry and Linen practice.

• Manage and develop a team of subject matter experts through coaching, performance management, and professional development.

• Foster a culture of analytical rigor, accountability, and high performance.

• Encourage creation and sharing of intellectual capital, best practices, and thought leadership resources.

• Serve as a trusted advisor to mid- and senior-level client leadership.

• Lead executive-level presentations, operational reviews, and strategic planning discussions.

• Identify opportunities to expand services and deepen client relationships.

• Collaborate with suppliers on pricing, contracting, fulfillment, and performance management.

• Support strategic contract evaluation and improvement initiatives grounded in operational insight and cost discipline.

Qualifications:

• Relevant degree preferred.

• 7 or more years of relevant experience required.

• Progressive leadership experience in Laundry, Linen, and/or Environmental Services operations required.

• Demonstrated success managing and developing teams of subject matter experts required.

• Experience supporting non-acute and ambulatory surgery center environments preferred.

• Knowledge of hospitality services and customer-experience operating models preferred.

• Experience with GPO supplier contract management, including vendor performance and contract improvement initiatives preferred.

• Strong background in healthcare consulting or complex operational program leadership.

• Strong analytical capabilities with experience leveraging data to inform strategy and decision-making.

• Ability to travel regularly and expeditiously throughout the year to meet clients' needs and timetables.

Estimated Hiring Range:

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.