Field Service Engineer

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It's our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win - adapting quickly in an everchanging world - and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

To learn more about playing for Team Amcor, visitwww.amcor.comILinkedInIGlassdoorIFacebook IYouTube

PURPOSE: The Field Service Engineer which is part of the Customer Technical Services (CTS) group is the primary technical contact representing Amcor to assist customers in filling lines and applications. The Field Service Engineer works with customer plant personnel on new product launches and routine service visits. These visits are intended to support Amcor products and address performance issues with equipment. This is a position with a good blend of technical hands-on and office work.

* Functional Area: MANUFACTURING
* Position Type: Full-Time Regular
* Relocation Provided: No
* Location: Midwest , North East , East
* Education Required: Associates/Bachelor's Degree or equivalent work experience
* Travel Requirements: 40-44 weeks a year 3-4 days a week.

Responsibilities

* Amcor representative at customer. Maintaining Amcor-owned equipment and conducting periodic preventative maintenance while maintaining a trusted relationship with the customer.
* Lead in the assembly and preventative maintenance of Amcor-owned filling equipment.
* Assist with customer problems and the generation of adequate information to communicate opportunities to the plant/corporate level.
* Support & lead field trials of Amcor packaging.
* Responsible for training of customer's employees on proper product use.
* Responsible for validating package performance at the customer's site.
* Communicate with outside vendors on quotes, design, and scheduling of related projects
* Perform necessary follow-up actions to ensure customer satisfaction

Qualifications

* A degree in the area of Manufacturing or Engineering is preferred
* Five to seven years of combined education or related work experience is preferred
* Strong mechanical aptitude and troubleshooting skills are required.

* Motivated, self-starter, with a willingness to grow and learn new skills.
* A general working knowledge of machine control systems. (Electrical systems, PLC's, HMI's)
* Prior mechanical experience with filling lines and equipment is preferred
* Experience in the plastics industry is desired
* Proficient in MS Office (Word/Excel/Power Point)
* Confident, motivated and the ability to work independently with customers, manufacturing plants and corporate groups while possessing data driven problem solving skills using proven and recognizable techniques

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:

• Our people are engaged and developing as part of a high-performing Amcor team
• Our customers grow and prosper from Amcor's quality, service, and innovation
• Our investors benefit from Amcor's consistent growth and superior returns
• The environment is better off because of Amcor's leadership and products

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.

We verify the identity and employment authorization of individuals hired for employment in the United States.

When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:

• Medical, dental and vision plans

• Flexible time off, starting at 80 hours paid time per year for full-time salaried employees

• Company-paid holidays starting at 8 days per year and may vary by location

• Wellbeing program & Employee Assistance Program

• Health Savings Account/Flexible Spending Account

• Life insurance, AD&D, short-term & long-term disability, and voluntary benefits

• Paid Parental Leave

• Retirement Savings Plan with company match

• Tuition Reimbursement (dependent upon approval)

• Discretionary annual bonus program (initial eligibility dependent upon hire date)