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Director of Quality & Performance

University of Arkansas
life insurance, sick time
United States, Arkansas, Little Rock
2801 South University Avenue (Show on map)
Jan 23, 2026
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Closing Date:

02/23/2026 Type of Position:Management - Operations Job Type:Regular
Work Shift:

Sponsorship Available:

No Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department:ICE | CORE Department of Patient Safety and Clinical Risk

Department's Website:

Summary of Job Duties:We are seeking a dynamic and results-driven Director of Quality Management and Performance Data to spearhead the strategic direction, operational excellence, and continuous advancement of our quality programs. This role is at the heart of our mission to elevate patient outcomes, ensure unwavering regulatory compliance, and cultivate a culture of high reliability and relentless improvement. The Director will be a transformative leader, shaping UAMS' quality management framework, aligning initiatives with institutional goals, and driving forward-thinking strategies that position UAMS as a beacon of clinical excellence.

This is a high-impact role for a visionary leader who thrives in complex healthcare environments, excels at collaboration with diverse stakeholders, and is passionate about implementing innovative solutions to tackle challenges and seize opportunities in quality and performance improvement. The Director will not only ensure UAMS meets and surpasses regulatory and accreditation standards but will also harness the power of data and analytics to uncover insights, drive decisions, and foster a cycle of continuous enhancement. Working in close partnership with senior leadership, clinical teams, and cross-functional departments, the Director will champion initiatives that solidify UAMS' reputation as a leader in patient safety and healthcare quality Qualifications:
  • Bachelor's degree in a healthcare-related field (e.g., Nursing, PT, RT, etc.) with at least seven (7) years of clinical experience in an acute care hospital setting.
  • Exceptional leadership, organizational, and analytical skills with a focus on data-driven decision-making.
  • Proficiency in quality metrics, performance data analysis, and reporting.
  • Strong interpersonal, communication, and administrative abilities to collaborate effectively across disciplines and levels of staff.
  • Demonstrated ability to drive change through collaboration, professionalism, and a results-oriented approach.

Additional Information:

Key Responsibilities:

  • Develop and implement quality improvement programs to enhance patient care and operational efficiency.
  • Analyze data to identify trends and ensure compliance with standards (e.g., JCAHO, CMS).
  • Lead multidisciplinary teams and report performance metrics to senior leadership.
  • Oversee regulatory and accreditation processes, ensuring UAMS meets institutional priorities and strategic goals.
  • Manage external benchmarking programs (e.g., Vizient, CMS, NDNQI, NHSN, US News & World Report, Leapfrog) and maintain clinical registries, ensuring accurate data submission and optimized reporting platforms.
  • Collaborate with IT and Informatics to design information systems that support quality initiatives and automate data collection processes.
  • Work closely with the CQO Office, Nursing, and Service Lines to provide oversight, identify gaps, and address strategic improvement objectives.

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

Cover Letter/Letter of Application, Resume

Optional Documents:

Curriculum Vitae, License or Certificate (see special instructions for submission instructions), List of three Professional References (name, email, business title), Proof of Veteran Status Special Instructions to Applicants:

Recruitment Contact Information:

Please contact askrecruitment@uams.edufor any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:Annual TB Screening, Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:N/A Frequent Physical Activity:N/A Occasional Physical Activity:N/A Benefits Eligible:Yes
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