Assistant Office Operations - Oncology/Infusion - Novi - 40 Hours - Days

GENERAL SUMMARY:

Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.

Responsibilities:

• Greets patients and visitors,

• Checks patients in and out,

• Obtains necessary documentation.

• Verifies and enters demographic information.

• Obtains and verifies insurance authorizations/precertification.

• Completes medical record release requests and schedules/confirms patient appointments.

• Enters, reviews and submits charges for patient procedures and services daily.

• Collects co-payments and reconciles all daily reports and deposits for accuracy.

• Provides general office and clerical support to assigned area.

• High School diploma equivalency OR

• 1 year of applicable cumulative job specific experience required.

Note:

Required professional licensure/certification can be used in lieu of education or experience, if applicable.

• Organization: Henry Ford Health St. John Hospital
• Shift: Day Job
• Union Code: Not Applicable