Security Officer - Manufacturing Facility

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Factory Perimeter Patrol in Zeeland, MI, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. As an unarmed patrol officer at a busy manufacturing and industrial location, you will monitor and patrol assigned areas, maintain a visible presence that helps to deter security-related incidents, and respond to calls for assistance. You will document observations, communicate clearly with site personnel and visitors, and deliver a customer-first experience. At Allied Universal, you will work as part of a reliable, agile team that leads with integrity and innovation.

Position Type: Full Time

Pay Rate: $18.58 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to site personnel and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner, including reporting concerns to site leadership and/or Allied Universal management.
• Conduct regular and random unarmed patrols of production areas, warehouses, loading docks, parking areas, and the perimeter to help to deter unauthorized activity.
• Control access at designated entry points by verifying authorization, directing visitors, and supporting visitor check-in and/or badging processes per site policy.
• Monitor alarms, gates, and other access control points as assigned, and communicate issues promptly using site-approved radio and/or phone procedures.
• Observe for and report hazards, maintenance concerns, and abnormal conditions such as unsecured doors, damaged fencing, and/or blocked egress routes, following site reporting procedures.
• Complete written and/or electronic reports such as daily activity logs, incident reports, and shift handoff notes with clear, factual details.
• Support site rules related to truck traffic and delivery activity by observing driver check-in areas and notifying appropriate contacts when assistance is needed.
• Assist with emergency and evacuation procedures as directed, including guiding personnel to assembly areas and coordinating with responding public services when requested.
• Maintain a professional presence and appearance, using de-escalation techniques and respectful communication when interacting with employees, visitors, and contractors.

Minimum Requirements:

• Customer Service Experience is preferred.
• Alarm Panel Experience is preferred.
• Comfortable Using Computer or Tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.