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Job Description
We are seeking a Platform Administrator to own and manage an enterprise project planning and portfolio management platform used to track business cases, initiatives, financials, KPIs, and milestones. This role serves as the internal platform owner and primary administrator, working closely with an external vendor who acts as the product owner.
The ideal candidate brings a balanced skill set, equally comfortable with technical system administration and business process enablement. This role requires strong collaboration with stakeholders to understand how initiatives are planned, funded, and measured, and then translate those needs into system configuration, workflows, dashboards, and integrations.
Platform Ownership & Administration
Serve as the internal owner of the project planning and portfolio management platform Administer and configure platform functionality supporting:
Business cases and initiative tracking Financial data (budget, forecast, actuals) KPIs and performance metrics Milestones and delivery status Manage system configuration, data structures, and platform standards Design and maintain role-based access, permissions, and system controls Own user provisioning, access changes, and platform governance
Vendor Partnership & Solution Delivery
Partner with the external vendor (product owner) to test, evaluate, and implement new platform features Participate in pilots, upgrades, and new solution rollouts Validate vendor-delivered capabilities against business and reporting needs Act as the primary internal point of contact for vendor support and enhancements
Dashboards, Reporting & BI Integration
Build dashboards and reports within the platform to support operational and executive decision-making Translate financial, KPI, and initiative data into clear, actionable visualizations Enable and support integrations with BI tools such as Power BI Ensure data quality, consistency, and usability across platform and BI outputs
Integrations & External Systems
Design and support integrations between the platform and external systems using APIs or data feeds Support connectivity to enterprise systems such as Workday Monitor and troubleshoot integrations and data flows Collaborate with IT and data teams to ensure reliable and scalable integrations
Business Process Enablement & Workflow Design
Learn and understand business processes related to:
Business case intake and approvals Portfolio planning and prioritization Financial tracking and KPI measurement Initiative lifecycle management Translate business requirements into platform configuration, workflows, and automation Design and maintain workflows for approvals, updates, and reporting Act as a bridge between business stakeholders and technical teams
Continuous Improvement & Support
Identify opportunities to improve platform usability, reporting, and efficiency Provide advanced support for complex platform issues and use cases Develop documentation, best practices, and user guidance to support adoption
What You Bring
Bachelor's degree or advanced degree (where required) 5+ years of experience in related field. In lieu of degree, 7+ years of experience in related field. Experience as a Platform Administrator, System Administrator, or similar role Strong understanding of role-based access control and system configuration Experience building dashboards and reports within a platform or analytics tool Ability to learn complex business processes and translate them into system solutions Strong analytical, testing, and problem-solving skills Excellent communication skills with both technical and non-technical stakeholders
Bonus Points: (Preferred qualifications)
Experience with McKinsey Wave or similar project planning, portfolio management, or business case platforms Healthcare industry experience or familiarity with healthcare business environments Experience integrating with Power BI, Workday, or similar enterprise systems
#LI-Hybrid Salary Range At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs.Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance. $107,901.00 - $172,642.00
Skills _____________________________________________________________________
JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on https://bcbsnc.wd5.myworkdayjobs.com/en-US/BCBSNC. If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: HR.Staffing@BCBSNC.com.
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Blue Cross and Blue Shield of North Carolina
$107,901.00 - $172,642.00
paid time off, 401(k)
Mar 09, 2026