Structural Heart Program Manager

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About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Healthhospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

General Description of the Job Class

This Structural Heart Program Manager will provide oversight and coordination of the Structural Heart Program, including transcatheter aortic valve replacement as a primary focus as well as other percutaneous valves and procedures (MitraClip, percutaneous TVR, etc.) The Program Manager role is programmatically and operationally focused and will support clinical workflows and care in close coordination with Cardiologists, Cardiothoracic Surgeons, Structural/Surgical/Inpatient Advanced Practice Providers (APP), Nurse Clinicians, Structural Program Specialist and the multidisciplinary team.

The Program Manager will ensure a streamlined and standard approach to care of structural heart patients from initial contact and evaluation through treatment and post procedural phases of care. The Program Manager will support regulatory compliance, STS and TVT registry reporting, and quality improvement initiatives in partnership with the clinical team, Heart Center Leadership and the Center of Excellence. The Program Manager will lead performance improvement initiatives, and be a core driver of standard care pathways, patient centered care and serve as a resource for instituting new procedures and care pathways in Structural Heart.

Duties and Responsibilities of this Level

• Ensure standard approach to patient care from referral through post-procedure follow-up, ensuring seamless transitions and timely interventions.
• Ensure the completion of comprehensive assessments, including frailty testing, risk scoring, and medication reviews (Kansas City Cardiomyopathy Questionnaire, 5-meter walk tests and STS risk assessment).
• Ensure diagnostic testing and procedure scheduling is coordinated in collaboration with the Structural Heart Program Specialist and broader Structural Heart Team.
• Participate in the weekly patient case presentations valve conferences; ensure accurate documentation in the EMR is maintained by the broader Structural Team, including close collaboration with the Structural Fellow and cardiologists in compiling full screening portfolio.
• Support standardized approach to scheduling procedures post conference in coordination with the TAVR Coordinator and dedicated virtual visit follow-ups.
• Oversee development of and portfolio of educational materials for patients, families, and staff related to structural heart procedures and therapies.
• Serve as liaison among cardiology, cardiac surgery, anesthesia, imaging, and other departments to resolve care barriers.
• Monitor compliance with CMS and registry requirements, support data collection and quality initiatives, including standing reviews of results at the weekly Valve Conference.
• Collaborate on program development, new device implementation, and process improvement projects.
• Initiate and coordinate outreach programs and education for hospital staff around Structural Heart procedures and TAVR.

• Education: BSN or higher
• Licensure: Current RN license in NC (or compact state); BLS required
• Experience: Minimum 3 years of specialty nursing in an acute setting, preferably in cardiothoracic surgery or cardiology
• Skills:
  
  
  
  • Strong clinical judgment and critical thinking
  • Excellent communication and time management
  • Proficiency in Microsoft Office and EMR systems
  • Ability to foster teamwork and manage complex workflows
  
  
  
  

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Duke University is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, (including pregnancy and pregnancy related conditions), sexual orientation, or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.