Business Development Manager 2

Join a leading global technology innovator dedicated to shaping the future of digital experiences.

This organization is at the forefront of developing groundbreaking solutions that empower individuals and businesses worldwide, fostering a culture of innovation and excellence. Are you a proactive, people-first professional ready to be the heart of a dynamic workplace? We're seeking an exceptional individual to elevate the daily experience for our teams, ensuring our cutting-edge environment is not just functional, but truly inspiring. In this pivotal role, you won't just manage operations; you'll cultivate a vibrant, inclusive culture where every employee feels supported, connected, and empowered to do their best work. Your impact will be immediate and far-reaching, directly shaping the productivity and well-being of hundreds of talented individuals. You will be instrumental in creating an environment where employees feel proud of their workplace, fostering seamless operations and strong partnerships.

What You'll Do:

Elevate Workplace Experience:

Design and deliver an exceptional onsite experience by owning daily office operations, vendor relationships, health and safety protocols, and strategic space planning.

Operational Excellence:

Ensure smooth daily operations across the site, managing supplies, optimizing meeting spaces, coordinating security, and maintaining the general rhythm of the workplace.

Strategic Vendor Management:

Cultivate strong partnerships with onsite vendors (catering, cleaning, security, events) to ensure high-quality service and operational efficiency.

Health & Safety Champion:

Maintain compliance with health and safety regulations, run proactive safety programs, and champion a safe, inclusive workplace for all.

Space Optimization:

Collaborate with facilities teams on space design, moves, expansions, and occupancy planning to support a growing and evolving workforce.

Cross-Functional Catalyst:

Act as the connective tissue between various internal teams, central facilities, and other partners, ensuring seamless communication and collaboration.

Proactive Problem-Solving:

Anticipate needs and solve problems before they arise, ensuring minimal friction and maximum clarity in daily operations.

Culture Cultivation:

Contribute to an inclusive, welcoming environment where employees can do their best work, elevating the culture through thoughtful initiatives.

What You'll Bring:

Minimum of 4 years of experience in a role focused on workplace operations, office management, or similar.

Strong interpersonal skills with a genuine people-first mindset, capable of building trust and effectively supporting teams across all levels and functions.

Demonstrated experience operating in startup or scale-up environments, thriving amidst ambiguity, speed, and rapid change.

Proven track record as a strong generalist/all-rounder, adept at managing diverse responsibilities across operations, vendor relations, and facilities.

Ability to support fast-moving, dynamic teams, proactively solving problems as priorities shift and new challenges emerge.

Exceptional autonomy and ownership, with a proven ability to anticipate needs and drive initiatives to completion without heavy oversight.

A kind, approachable demeanor, confident in leading initiatives and comfortable supporting teams ranging from 100 to 2500 people, adjusting your approach accordingly.

A natural problem solver who enjoys making things work better than you found them, energized by the opportunity to create a positive impact.

Bonus Points For:

Experience as an Executive Assistant or Workplace/Office Manager.

Leadership experience in hospitality or guest services.

Background in project or program management.

Prior experience in start-up or scale-up operations, particularly within tech or high-growth environments.

Experience supporting organizations through periods of rapid growth, significant change, or IPO-level scaling.