Supervisor Service Planning State

TheSupervisor, Service Planning Stateis responsible for supervision of the electrical distribution design services performed in the department. Develops and manages outside business which includes meeting with new and existing customers, preparing/presenting proposals, contract negotiations and ensuring projects are done with customer centricity in mind. Major departmental responsibilities include planning, design, coordinating service to new and existing customers, customer communications, key and community account management, facility upgrades, rebuilds, relocations, inspections and survey/right of way.

• Bachelors' degree in construction management, engineering, business, or a related field plus three (3) years' experience in the design of distribution electrical facilities.
• In lieu of Bachelor's degree, an equivalent combination of seven (7) years education and working experience in technical, engineering, or operations related positions where extensive knowledge of transmission and/or distribution systems operations, maintenance and/or construction is obtained.
• Must live within a reasonable distance from the service center and have ability/availability to oversee emergent work during nights and weekends.

Preferred knowledge, skills, or qualifications:

• Customer Project Representative experience or equivalent is highly desirable.
• Must be able to effectively function in a business environment where direct competition for our services exists.
• Working knowledge of Decision Support, Maximo, MS Office Products and applicable software programs, company policies, procedures and tariffs.
• Demonstrated leadership and effective interpersonal skills.

1) Oversee the planning, design, and coordination of service to new and existing customers.

2) Prepare and present proposals to customers to develop new business.

3) Negotiate contracts ensuring projects are within our schedule 3 and company requirements.

4) Control design service costs to within budget by scheduling resources to maximize productivity without sacrificing customer service.

5) Promote safety awareness and accident prevention through safety meetings and implementation of safe work procedures and practices.

6) Effectively interface with customers and municipalities to assess their needs, determine scope of the project, make key decisions regarding layout of company facilities.

7) Support emergent restoration efforts and after hour duty responsibilities and union crews as needed.

8) May participate on local community boards, joins in local council meetings, and leads and/or participates in community seasonal events.

9) Prepare and negotiate contracts in compliance with company policies, rates and Municipality limitations.

10) Maintain a technically competent department to meet the needs of customers. Hires, supervises, evaluates and develops a multi-discipline staff.

11) Provide a positive, interactive work environment that fosters high levels of trust, cooperation, employee performance and growth.

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws.