HCS Vice President, Quality

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

UNC Health is committed to being an academic and community powerhouse with patients at the center of all we do. With this commitment, UNC Health is relentless in our efforts to achieve top decile performance in patient quality and experience metrics. The System Vice President for Quality under the supervision of the System Chief Medical Officer is responsible for providing administrative oversight for UNC Health system in-patient quality improvement, quality assurance, patient safety, accreditation, and infection prevention as well as those functions that ensure UNC Health's licensed providers deliver the highest quality care. The role has critical relationships with UNC Physicians, UNC Health Alliance, and UNC Health System-level Quality Improvement Oversight Committee who, together, are responsible for execution of strategic quality improvement plans for the UNC Health statewide system.

Responsibilities:

1.Provides executive leadership to ensure a culture of high reliability, patient safety and continuous improvement, excellence in performance on national and local key metrics as well as achievement of organizational quality goals.

2.Identifies highly credible and relevant national metrics which will inform and drive the performance goals of the health system and directly oversees the submission, monitoring, and strategic planning for nationally publicly reported ratings to ensure accurate representation of performance (CMS 5Star, Leapfrog, National clinical registries, etc.)

3.Oversees performance improvements in care delivery including the development of new models of care delivery to advance quality and safety performance across UNC Health. This position provides leadership in the alignment of these efforts across the health system through the system Quality Improvement Oversight Committee.

4.Provides executive leadership and direction for system patient safety activities in order to create and maintain UNC Health as a high reliability organization that prioritizes several key principles including a sensitivity to operations, a reluctance to simplify, a preoccupation with failure, a deference to expertise, and culture of resilience.

5.Provides executive leadership and direction for planning, organizing and leading all accreditation surveys and regulatory compliance with Joint Commission, North Carolina Department of Health, and Center for Medicare and Medicaid standards.

6.Develops and executes effective infection prevention and regulatory compliance strategies across the system.

7.Provides executive leadership for the system office of medical staff services and peer review overseeing all aspects of credentialing, privileging, and peer review to ensure compliance with regulations and accreditation standards.

8.Partners and advises physician leaders such as entity Chief Medical Officer's (CMO's), Service Line Leaders, Medical Directors, elected medical staff and program directors on quality programs to achieve organizational goals and achieve national top performance thresholds.

9.Manages and supports the UNC Health Quality Improvement Oversight Committee which oversees and governs quality and patient safety for the health system.

10.Responsible for both preparing and presenting quality reports related to quality goals, progress, and challenges for the UNC Health Board of Directors and/or other Executive Leaders across the system.

11.Responsible for the development of system training and education opportunities to advance knowledge of quality improvement and patient safety.

12.Acts as a catalyst for organizational change. Influences others to translate vision into action. Brings about strategic change, both within and outside the organization, to meet organizational goals. Establishes an organizational vision and implements it in a continuously changing environment. Is open to change and new information and rapidly adapts to new information, changing conditions, or unexpected obstacles. Deals effectively with pressure and remains optimistic and persistent, even under adversity. Recovers quickly from setbacks. Formulates objectives and priorities and implements plans consistent with the long-term interests of the organization. Capitalizes on opportunities and manages risks. Takes a long-term view and builds a shared vision with others.

13.Exceeds organizational goals including the goal to be a top decile health system in quality and patient experience metrics. Makes decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Delivers high-quality services and is committed to continuous improvement. Fosters a culture of safe and compassionate patient care. Makes well-informed, timely decisions, even when data are limited or solutions produce unfavorable results. Positions the organization for success by identifying new opportunities and builds the organization by developing and improving services. Leads the budgeting process. Uses cost-benefit thinking to set priorities, monitors expenditures in support of programs and policies, and identifies cost-effective approaches.

Education Requirements:
* Master's degree required.
Licensure/Certification Requirements:
* None required.
Professional Experience Requirements:
* Requires a minimum of twelve (12) years of experience, with at least ten (10) years of management experience.
Knowledge/Skills/and Abilities Requirements:
* Solves complex problems that may have a long-term impact on the business function/line of business.
* Ability to work in a complex matrix relationship.
* Develops innovative ideas and solutions with significance to the organization's future.
* Identifies problem areas and skill gaps proactively and addresses them appropriately.
* Excellent project management and change management skills for designing and implementing initiatives in a complex environment.
* Ability to collaborate and engage physicians, nurses, finance leaders, and administrators in clinical improvement work.
* Strong interpersonal skills, ability to build relationships with various disciplines that foster trust.
* Strong analytical skills.

Legal Employer: STATE

Entity: Shared Services

Organization Unit: Hospital Quality Management

Work Type: Full Time

Standard Hours Per Week: 40.00

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC: Morrisville

Exempt From Overtime: Exempt: Yes

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.